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Last Week’s Top Five Queries (07.12.2020 – 13.12.2020)

  • 14-12-2020 2:15pm
    #1
    Irish Water: Jose
    Company Representative Posts: 23 Verified rep ✭


    1. How do I open a business account with Irish Water?

    We would advise that you contact our Non Domestic Department on 1850 778 778. This phone line is open from Mon-Fri from 9am until 5:30pm.

    2. I transferred money to Irish Water in error. Can you help me get a refund?

    Please PM us with the following information and we will investigate this:

    - Full name;
    - Account number;
    - Full address associated with the account; &
    - Contact number?

    3. I need the account details for my private house. Can you please help?

    Please PM us with the following information and we will look into this:

    - Name;
    - Address; and
    - Contact number.

    4. I found an old refund cheque from 2017 from Irish Water. Is it still possible to receive a new cheque with the refund?

    Please PM us with the following information and we will look into this:

    - Name;
    - Address;
    - Contact number; and
    - WPRN/Account number.

    5. Are there any known issues in my area?

    Please, search for supply alerts in your area: https://www.water.ie/water-supply/supply-and-service-update/

    Alternatively, please PM us with the following information and we will check this:

    - Name;
    - Address;
    - Contact number; and
    - If your neighbours are also affected.


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