Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Credit card chargeback

  • 05-01-2021 9:49pm
    #1
    alalou
    Registered Users Posts: 7 ✭


    I ordered goods from Anime Fall.com on 30/11/20. Goods still at ststus of 'not shipped' and no response from my emails to the company. I have a feeling i have been scammed. Can my credit card company assist by requesting a chargeback. Anyone have any experience of this with credit card company or even the Anime Fall.com website


Comments

  • #2
    Figel Narage
    Registered Users, Registered Users 2 Posts: 474 ✭✭Figel Narage


    alalou wrote: »
    I ordered goods from Anime Fall.com on 30/11/20. Goods still at ststus of 'not shipped' and no response from my emails to the company. I have a feeling i have been scammed. Can my credit card company assist by requesting a chargeback. Anyone have any experience of this with credit card company or even the Anime Fall.com website

    Contact whoever your credit card is with and they should have a guideline of what to do, which more then likely will point you towards a phone number you can phone who will start the process of initiating a Chargeback.


  • #3
    alalou
    Registered Users Posts: 7 ✭alalou


    Figel Narage wrote: »
    Contact whoever your credit card is with and they should have a guideline of what to do, which more then likely will point you towards a phone number you can phone who will start the process of initiating a Chargeback.

    Many thanks for feedback. . I will try that and see how I get on


  • #4
    Figel Narage
    Registered Users, Registered Users 2 Posts: 474 ✭✭Figel Narage


    alalou wrote: »
    Many thanks for feedback. . I will try that and see how I get on

    No problem buddy. The process time can vary but if you initiate a chargeback it goes before Visa or Mastercard who will have a trial of sorts to determine who is at fault and who should pay. If they deem in your favour, the company's payment processor will pay you back. Your credit card company will keep you up to date regardless. Good luck


Advertisement