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LGCX

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  • 17-01-2021 10:57am
    #1
    LauraW7746
    Registered Users Posts: 402 ✭✭


    Hi Guys

    Really interested in purchasing an LGCX just trying to decide between the 55 or 65 inch model, leaning at the moment to the 65 inch but price is a factor, I see it had been reduced at one point to €1979 which is within my budget

    Maybe a silly question but will ye have a reduction again on the 65inch at any stage?

    Thanks
    Laura


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    LauraW7746 wrote: »
    Hi Guys

    Really interested in purchasing an LGCX just trying to decide between the 55 or 65 inch model, leaning at the moment to the 65 inch but price is a factor, I see it had been reduced at one point to €1979 which is within my budget

    Maybe a silly question but will ye have a reduction again on the 65inch at any stage?

    Thanks
    Laura
     Laura,

    Thanks for the post, and great choice, the OLEDs are amazing!

    We don't know of price changes in advance unfortunately! We do have a 14 Day Price Promise though so if you do purchase and the price drops within 14 Days we can refund the difference.

    Let me know what you think!

    Kind regards

    David


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    #3
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: DavidS wrote: »
     Laura,

    Thanks for the post, and great choice, the OLEDs are amazing!

    We don't know of price changes in advance unfortunately! We do have a 14 Day Price Promise though so if you do purchase and the price drops within 14 Days we can refund the difference.

    Let me know what you think!

    Kind regards

    David

    Hi David,

    I see theres a special offer running for LG OLEDs this week - 10% off - Will ye be doing this offer at all?


    Thanks
    Laura


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    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: DavidS wrote: »
     Laura,

    Thanks for the post, and great choice, the OLEDs are amazing!

    We don't know of price changes in advance unfortunately! We do have a 14 Day Price Promise though so if you do purchase and the price drops within 14 Days we can refund the difference.

    Let me know what you think!

    Kind regards

    David

    Hi David,

    I see theres a special offer running for LG OLEDs this week - 10% off - Will ye be doing this offer at all?


    Thanks
    Laura
    Hi Laura.

    We are also running the 10% off deal on the LG OLED's.

    Just click on the product and the codes are listed in the product description.
    Get 10% OFF GBP £ price  using voucher LG10

    Get 10% OFF € price  using voucher LG10€
    Enter the code on the basket screen and bingo 10% off :)

    Any issues please let me know.


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    #5
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hi Laura.

    We are also running the 10% off deal on the LG OLED's.

    Just click on the product and the codes are listed in the product description.
    Get 10% OFF GBP £ price  using voucher LG10

    Get 10% OFF € price  using voucher LG10€
    Enter the code on the basket screen and bingo 10% off :)

    Any issues please let me know.

    Hi Kenny, thanks for the reply, would you be willing to throw in the headphones in the sale aswell?
    Would need delivery to Cork, If I ordered today when would I get it?
    Thanks a mill, Laura


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    #6
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi Laura.

    We are also running the 10% off deal on the LG OLED's.

    Just click on the product and the codes are listed in the product description.
    Get 10% OFF GBP £ price  using voucher LG10

    Get 10% OFF € price  using voucher LG10€
    Enter the code on the basket screen and bingo 10% off :)

    Any issues please let me know.

    Hi Kenny, thanks for the reply, would you be willing to throw in the headphones in the sale aswell?
    Would need delivery to Cork, If I ordered today when would I get it?
    Thanks a mill, Laura
    Hi LauraW7746.

    Unfortunately the free headphones was a different promotion and it has now finished and been replaced by the 10% off.
    We are unable to link promotions together.

    We are currently operating on 5-7 days for delivery.
    Once ordered our courier would be in touch after a few days with your delivery details.

    Any questions please let me know.


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    #7
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hi LauraW7746.

    Unfortunately the free headphones was a different promotion and it has now finished and been replaced by the 10% off.
    We are unable to link promotions together.

    We are currently operating on 5-7 days for delivery.
    Once ordered our courier would be in touch after a few days with your delivery details.

    Any questions please let me know.

    Placed my order earlier with ye Kenny, ordered the 55CX, think you replied to my email, can't wait to get it!


  • Options
    #8
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    LauraW7746 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi LauraW7746.

    Unfortunately the free headphones was a different promotion and it has now finished and been replaced by the 10% off.
    We are unable to link promotions together.

    We are currently operating on 5-7 days for delivery.
    Once ordered our courier would be in touch after a few days with your delivery details.

    Any questions please let me know.

    Placed my order earlier with ye Kenny, ordered the 55CX, think you replied to my email, can't wait to get it!
    Thanks so much for the order LauraW7746!

    It's an amazing TV, you'll love it! If you do have any issues please don;t hesitate to drop us a post!

    Kind regards

    David


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    #9
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: DavidS wrote: »
    Thanks so much for the order LauraW7746!

    It's an amazing TV, you'll love it! If you do have any issues please don;t hesitate to drop us a post!

    Kind regards

    David

    Hi Guys

    Just checking to see if the TV will be dispatched today?
    Order number on invoice is Snipped
    Thanks
    Laura


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    #10
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: DavidS wrote: »
    Thanks so much for the order LauraW7746!

    It's an amazing TV, you'll love it! If you do have any issues please don;t hesitate to drop us a post!

    Kind regards

    David

    Hi Guys

    Just checking to see if the TV will be dispatched today?
    Order number on invoice is 255453
    Thanks
    Laura
    Hi Laura.

    The TV has been dispatched to you :)

    I'll drop the courier a call and see if I can get the ETA yet for you and revert back ASAP.


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    #11
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: DavidS wrote: »
    Thanks so much for the order LauraW7746!

    It's an amazing TV, you'll love it! If you do have any issues please don;t hesitate to drop us a post!

    Kind regards

    David

    Hi Guys

    Just checking to see if the TV will be dispatched today?
    Order number on invoice is 2554536
    Thanks
    Laura
    Hey Laura.

    The TV is due to be delivered to you tomorrow.

    I can call them again tomorrow and get the time for you as they can only give this on the day of the delivery.


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    #12
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hey Laura.

    The TV is due to be delivered to you tomorrow.

    I can call them again tomorrow and get the time for you as they can only give this on the day of the delivery.

    Great! Thanks a million Kenny!
    Just wondering would you know of any companies you could recommend for installations in Cork?


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    #13
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Laura.

    The TV is due to be delivered to you tomorrow.

    I can call them again tomorrow and get the time for you as they can only give this on the day of the delivery.

    Great! Thanks a million Kenny!
    Just wondering would you know of any companies you could recommend for installations in Cork?
    Hi LauraW7746.

    I'm not too sure to be honest.

    I know some in Dublin and Wicklow but not Cork unfortunately.


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    #14
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hi LauraW7746.

    I'm not too sure to be honest.

    I know some in Dublin and Wicklow but not Cork unfortunately.

    Hi Guys

    Would you be able to check estimated time of delivery today?

    Thanks, Laura


  • Options
    #15
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi LauraW7746.

    I'm not too sure to be honest.

    I know some in Dublin and Wicklow but not Cork unfortunately.

    Hi Guys

    Would you be able to check estimated time of delivery today?

    Thanks, Laura
    Hi Laura.

    Really sorry for the delay in getting back to you.

    I had been tied up at the store with deliveries.

    Have you had you order delivered yet?

    If not I will chase they courier straight away.


  • Options
    #16
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hi Laura.

    Really sorry for the delay in getting back to you.

    I had been tied up at the store with deliveries.

    Have you had you order delivered yet?

    If not I will chase they courier straight away.

    No not delivered yet, if you wouldnt mind, thanks


  • Options
    #17
    Richersounds.ie: Kenny
    Company Representative Posts: 17,276 ✭✭✭✭Richersounds.ie: Kenny


    LauraW7746 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi Laura.

    Really sorry for the delay in getting back to you.

    I had been tied up at the store with deliveries.

    Have you had you order delivered yet?

    If not I will chase they courier straight away.

    No not delivered yet, if you wouldnt mind, thanks
    Hi Laura.

    I've had word back from the courier that they are running a little behind and it will be Thursday due to the Holiday tomorrow for Saint Patricks day.

    It will still arrive within our 5-7 day time frame and I'll check again on Thursday to get the time they will drop it to you.


  • Options
    #18
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: Kenny wrote: »
    Hi Laura.

    I've had word back from the courier that they are running a little behind and it will be Thursday due to the Holiday tomorrow for Saint Patricks day.

    It will still arrive within our 5-7 day time frame and I'll check again on Thursday to get the time they will drop it to you.


    Hi Kenny,

    I see I'm not the only customer who has had an issue with delivery times etc

    Would you mind also refunding my order please?

    I would have had no problem with waiting if I was told this 1st day... to be told yesterday the TV would arrive today and having no communication until I asked because clearly until my msg, you also thought the TV was due to arrive today is very disappointing

    Thanks
    Laura


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    #19
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    Hi Laura,

    The guys are finished for the day unfortunately and we are closed tomorrow - we have had a run of several issues just yesterday and today with couriers which I am just starting to try to investigate - please accept my apologies.

     if you can mail me the details to sales@richersounds.ie I will contact the courier on Thursday ( again unfortunately they are all closed until Thursday) and arrange a refund for you straight away.

    Again, apologies - I will get to the bottom of what the issue is and revert asap,

    Best regards,

    John McDonald

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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    #20
    LauraW7746
    Registered Users Posts: 402 ✭✭LauraW7746


    Richersounds.ie: John wrote: »
    Hi Laura,

    The guys are finished for the day unfortunately and we are closed tomorrow - we have had a run of several issues just yesterday and today with couriers which I am just starting to try to investigate - please accept my apologies.

     if you can mail me the details to sales@richersounds.ie I will contact the courier on Thursday ( again unfortunately they are all closed until Thursday) and arrange a refund for you straight away.

    Again, apologies - I will get to the bottom of what the issue is and revert asap,

    Best regards,

    John McDonald

    Email sent requesting refund
    Thanks


  • Options
    #21
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    Hi Laura,

    that is all processed for you this morning and we have dropped you a mail,

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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