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Last Week's Top Five Queries (11.01.2021 - 18.01.2021)

  • 19-01-2021 7:09pm
    #1
    Irish Water: Rebecca
    Company Representative Posts: 36 Verified rep ✭


    1. What is the update on the Kilkerrin/Moylough supply issue?


    We are sorry to hear your supply has been disrupted. We are currently carrying out repairs to the Water Treatment Plant in the area. Please see https://wtr.ie/3bqOABR for more details.

    Works are due to be completed at 5pm today but your supply may not return until 7am tomorrow as the reservoir will need to refill overnight.

    If you have any further queries, please let us know.

    2. Email address to report a blockage in public supply?


    Could you confirm the below and I can raise an investigation for you?

    - Full name;
    - Contact number; &
    - Full address including the Eircode and County?

    3. Turning off water at the mains. 


    In order to turn off your supply from the public mains to your property, you can use the outside stop valve located in your meter box. Once the works are complete, you can turn back on your supply, as the outside stop valve is on publicly accessible land.

    4. There is a blockage on the public waste water pipe outside my property, can you look into this?


    Please send a PM with the following details and we can look into this: Name; Address; and Contact number?

    5. Low Pressure


    Please send a PM with the following details and we can investigate this matter for you:

    - Name;
    - Address; and
    - Contact number.


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