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On line purchases what now?

  • 20-01-2021 12:46pm
    #1
    Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭


    Seeing more and more people online complaining about substantial additional costs being added to goods bought in the U.K.

    I’d be hesitant at the moment to order anything originating there.

    Wonder what sort of revenue drop would they see if we all bypass them and buy goods directly from mainland Europe. Have been looking on Amazon.de for some stuff already. I’ve only used it once before and I found shipping slow.


«1

Comments

  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    _Brian wrote: »
    Seeing more and more people online complaining about substantial additional costs being added to goods bought in the U.K.

    I’d be hesitant at the moment to order anything originating there.

    Wonder what sort of revenue drop would they see if we all bypass them and buy goods directly from mainland Europe. Have been looking on Amazon.de for some stuff already. I’ve only used it once before and I found shipping slow.

    I ordered a laptop from Curry's thinking it would be coming from stock they had in Ireland but is coming from the UK. My brother's company has switched to ordering machinery parts now from France rather than the UK, too long in wait times. You'll start noticing it more from now on.

    Only thing if your ordering from eu mainland is to keep an eye on what route they take into Ireland - are the still transiting through the UK or not.


  • Registered Users, Registered Users 2 Posts: 2,966 ✭✭✭laoch na mona


    _Brian wrote: »
    Seeing more and more people online complaining about substantial additional costs being added to goods bought in the U.K.

    I’d be hesitant at the moment to order anything originating there.

    Wonder what sort of revenue drop would they see if we all bypass them and buy goods directly from mainland Europe. Have been looking on Amazon.de for some stuff already. I’ve only used it once before and I found shipping slow.




    I was looking at ordering veg seeds and the uk site like mole seeds aren't taking orders outside of the uk at the moment


  • Moderators, Society & Culture Moderators Posts: 12,704 Mod ✭✭✭✭blue5000


    Pulled a few posts from chit chat as I reckon we probably should have a thread on the subject.

    Ordered a few bits from UK yesterday, vat was taken off at checkout. They did say Irish shipping is slower, but improving. AFAIK items less than €22 are exempt from vat when they come in from UK.

    If the seat's wet, sit on yer hat, a cool head is better than a wet ar5e.



  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    blue5000 wrote: »
    Pulled a few posts from chit chat as I reckon we probably should have a thread on the subject.

    Ordered a few bits from UK yesterday, vat was taken off at checkout. They did say Irish shipping is slower, but improving. AFAIK items less than €22 are exempt from vat when they come in from UK.

    Goods under 22 euros are classed as low value goods. These are cleared off a low value manifest and the process is very quick. Usually a low value consignment goes on the truck/ van for delivery that day. Customs would have risk assessments built in depending on specific conditions and are fluid. Also a Customs officer can flag consignments they feel need a physical examination. This is done usually at the time the truck / aircraft has arrived giving the operator the chance to get it out on delivery that day.

    Anything over 22 euros requires either a full sad or summary declaration depending on what authorisation the company is clearing under. Usually a shipping company will add 24 hours onto the transit time due to the SAD clearance.

    It's an absolute disaster for all shipping companies at the moment. Its the shear volume of the clearances they now have to do. Also Revenue, in It's wisdom, introduced an new EU import system in the same day as Brexit. Revenue's systems, contrary to media reports have not being behaving itself either.

    Examples of volumes - one company would have 50 to 70 consignments bonded in their warehouse at any one day. Missing paperwork, customs exams, licenses etc etc. This has shot up now to an average of 1600 per day since last week.


  • Registered Users, Registered Users 2 Posts: 158 ✭✭Micheal H


    NcdJd wrote: »
    I ordered a laptop from Curry's thinking it would be coming from stock they had in Ireland but is coming from the UK.

    Similar story here. I ordered stuff from Screwfix thinking it was being despatched from the Irish branch (it said delivery in 2-3 days at checkout) but it was being sent from the UK. It was sent on the 8th, and only arrived into Ireland today, so possibly getting delivered tomorrow. You wouldn't want to be in a hurry for something!


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  • Registered Users, Registered Users 2 Posts: 476 ✭✭jntsnk


    blue5000 wrote: »
    Pulled a few posts from chit chat as I reckon we probably should have a thread on the subject.

    Ordered a few bits from UK yesterday, vat was taken off at checkout. They did say Irish shipping is slower, but improving. AFAIK items less than €22 are exempt from vat when they come in from UK.

    Until July, EU are stopping the €22 exemption then


  • Registered Users, Registered Users 2 Posts: 476 ✭✭jntsnk


    Am I correct in saying if I ordered cattle bolus from the UK, for example, it’s exempt from vat and duty because itS was manufactured in the UK and that was the trade agreement for trade between Ireland and UK for tax free goods, once it was made in the UK. Obviously not sourced outside of the UK and sold in the UK.


  • Registered Users, Registered Users 2 Posts: 4,975 ✭✭✭enricoh


    The missus ordered shoes for the kids off an Irish website (she thought! It was .ie) for e80, dpd just contacted her to say pay e27 n we'll deliver them. That's the end of that!

    Was talking to a lad in food produce who has 100+ staff and he said it's a nightmare at the minute. Said to stock up on anything you think you might need as it'll be no joke in a few weeks. Gonna grab a few filters, bearings n oil tomorrow just in case he's right!


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    Had a disaster with halfords last week. Ordered a bike ages ago for daughter's birthday and it never arrived in the country. No idea when it would arrive


  • Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭_Brian


    whelan2 wrote: »
    Had a disaster with halfords last week. Ordered a bike ages ago for daughter's birthday and it never arrived in the country. No idea when it would arrive

    Oh that’s very disappointing


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  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    jntsnk wrote: »
    Until July, EU are stopping the €22 exemption then

    That's going to create another big headache.. Won't affect inbound road much but more air and postal shipments.


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    Normally order capsules from Amazon for the coffee machine. We have a tassimo. Not really an option to buy from them now, need to stockpile for calving time


  • Registered Users, Registered Users 2 Posts: 2,150 ✭✭✭Dinzee Conlee


    Micheal H wrote: »
    Similar story here. I ordered stuff from Screwfix thinking it was being despatched from the Irish branch (it said delivery in 2-3 days at checkout) but it was being sent from the UK. It was sent on the 8th, and only arrived into Ireland today, so possibly getting delivered tomorrow. You wouldn't want to be in a hurry for something!

    Oh, didn’t realise that about screwfix...

    Did they tell you about the delay when you ordered? And did you have the option to cancel once ordered?


  • Posts: 0 [Deleted User]


    Heard about a guy bought a drone, came from the UK with a €150 bill attached. Drone likely cost around €1,500. Like a lot of others I've virtually stopped buying online until a clearer picture emerges. But, without a big change I can't see going back to ordering from the UK with the added costs.

    Screwfix are a dose, first time I ordered from them was for oversized cable ties. Took ages to arrive, I emailed and they said they're coming from the UK. Then the individual packets of cable ties came in separate large boxes filled with air bags. The mind boggles at the waste of space in transport and waste of materials that weren't at all needed.


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    Thankfully Christmas is over and people won't need to order as much online for a while


  • Registered Users, Registered Users 2 Posts: 1,844 ✭✭✭49801


    Surprising how many .ie were masquerading!
    Opportunity for E.U. suppliers. But I tried ordering something from EU but would not ship to Ireland at all. Very annoying having found the exact part.

    I did online order from Atkins in Cork this week and was following day delivery from Irish stock. Their online site seems a lot better lately


  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    I'm looking at the Screwfix Brexit Advisory.. in fairness at least they have one up... Halfords and Currys don't.

    "We have encountered some unforeseen issues with the additional customs data requirements which has placed extra pressure on our turnaround and delivery times meaning that any orders placed from Saturday 2nd January 2021 have been delayed."

    This to me means they left things to the last minute and the company didn't put the resources into figuring out the customs requirements on time. I think this is happening all over the UK. Irish businesses seem to be more prepared from what I can see in the company I work for.

    My advice is if your looking for parts etc see if you can source them from France. Reason being its more likely the truck is heading for a direct sailing to Rosslare. You might have to pay a bigger freight charge but at least you'll get them when you need them.


  • Registered Users, Registered Users 2 Posts: 1,412 ✭✭✭tractorporn


    blue5000 wrote: »
    Pulled a few posts from chit chat as I reckon we probably should have a thread on the subject.

    Ordered a few bits from UK yesterday, vat was taken off at checkout. They did say Irish shipping is slower, but improving. AFAIK items less than €22 are exempt from vat when they come in from UK.


    Ordered a few small electronic bits today from Amazon, UK site worked out at €78 when the tariff deposit was added. Worked out at €54 including 7.50 delivery from Amazon Fr.

    I think I will pull the prime subscription before the month end. Does anyone know if you can sign up to prime for France or Germany?


  • Registered Users, Registered Users 2 Posts: 158 ✭✭Micheal H


    Oh, didn’t realise that about screwfix...

    Did they tell you about the delay when you ordered? And did you have the option to cancel once ordered?

    No word about it when I ordered, only when I got the couriers e-mail did I realise it was coming from the UK.

    I rang them last week to see what the story was, and check if I'd be hit with additional customs fees, but they said they will pay any extra fees, which is sound enough. I had the option to cancel, but I didn't need the stuff urgently and was curious to see just how long it would actually take to arrive, so was happy enough to wait it out as an experiment.

    Won't be purchasing from the UK again any time soon unless I have no other option!


  • Registered Users, Registered Users 2 Posts: 6,948 ✭✭✭SouthWesterly


    Ordered a few small electronic bits today from Amazon, UK site worked out at €78 when the tariff deposit was added. Worked out at €54 including 7.50 delivery from Amazon Fr.

    I think I will pull the prime subscription before the month end. Does anyone know if you can sign up to prime for France or Germany?

    You can sign up but it won't benefit you.


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  • Posts: 0 [Deleted User]


    NcdJd wrote: »
    I'm looking at the Screwfix Brexit Advisory.. in fairness at least they have one up... Halfords and Currys don't.

    "We have encountered some unforeseen issues with the additional customs data requirements which has placed extra pressure on our turnaround and delivery times meaning that any orders placed from Saturday 2nd January 2021 have been delayed."

    This to me means they left things to the last minute and the company didn't put the resources into figuring out the customs requirements on time. I think this is happening all over the UK. Irish businesses seem to be more prepared from what I can see in the company I work for.

    My advice is if your looking for parts etc see if you can source them from France. Reason being its more likely the truck is heading for a direct sailing to Rosslare. You might have to pay a bigger freight charge but at least you'll get them when you need them.

    "They" left things to the last minute as in the British Govt. rather than companies. I say that because business' in Britain I deal with have said to me they can't get the information they need, even their customs/revenue don't/didn't have it. You know the saying about sh1t running downhill.


  • Registered Users Posts: 254 ✭✭Track9


    Have stopped buying online until the Tax & Customs Issues are properly clarified.
    :rolleyes:


  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    "They" left things to the last minute as in the British Govt. rather than companies. I say that because business' in Britain I deal with have said to me they can't get the information they need, even their customs/revenue don't/didn't have it. You know the saying about sh1t running downhill.

    Well all I can say is that as soon as January the 5th came along we were getting in consignments from UK businesses that had the proper paperwork ( invoice ) and tariff codes assigned to their products. This started to ramp up the on the second week so some exporters had no problems understanding the rules. I'd love to know what information they were looking for or couldn't understand.

    The problem is volume and the length of time it takes to clear a shipment.

    Edit: It's only hitting home now as you can see with UK companies operating in Ireland using just in time shipping from UK based warehouses. I don't think this is a sustainable model now with the administrative burden of customs procedures added on. Time will tell but Screwfix would be a prime example.


  • Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭_Brian


    Track9 wrote: »
    Have stopped buying online until the Tax & Customs Issues are properly clarified.
    :rolleyes:

    Had been looking at a specific item and of course dithering as to which I would buy. Neither retailers are now shipping to Ireland and those that are quoting increased prices and massively increased shipping.

    I’ll wait amd see but more likely buy from mainland Europe now.


  • Moderators, Society & Culture Moderators Posts: 12,704 Mod ✭✭✭✭blue5000


    Any good EU web sites for machinery bits and pieces? I'm not looking for agriaffairs type, more decent quality spare parts with reasonable shipping costs. Spain and Portugal seem to be out as any sort of package from there seems to be costing €25-30 to post from there.

    If the seat's wet, sit on yer hat, a cool head is better than a wet ar5e.



  • Registered Users, Registered Users 2 Posts: 4,180 ✭✭✭davidk1394


    A friend of mine works for an agri and construction repairs business. His usually on the desk. A small part was required for a machine that they didn't have in stock or in Ireland. Had to come in from france overnight and it cost €120 to fly the part in.


  • Registered Users, Registered Users 2 Posts: 1,001 ✭✭✭timple23


    whelan2 wrote: »
    Had a disaster with halfords last week. Ordered a bike ages ago for daughter's birthday and it never arrived in the country. No idea when it would arrive

    Was in Halfords on 26th Dec, buying a radio, had maybe 3 in stock, I could order one there and then but would have had to pay for it there. Was told next order would be in on 7th January, rang Monday to see what they had in, said they had not gotten any stock in since.


  • Registered Users, Registered Users 2 Posts: 1,001 ✭✭✭timple23


    blue5000 wrote: »
    Any good EU web sites for machinery bits and pieces? I'm not looking for agriaffairs type, more decent quality spare parts with reasonable shipping costs. Spain and Portugal seem to be out as any sort of package from there seems to be costing €25-30 to post from there.

    Bartparts.com i've never used them.

    If you go on google and click on settings>advanced search>region and select France or whatever country it will filter your results.


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    An oodie- an oversized fluffy hoodie- I ordered on Amazon in October arrived today. It was to be for Christmas. I had given up on it


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  • Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭_Brian


    whelan2 wrote: »
    An oodie- an oversized fluffy hoodie- I ordered on Amazon in October arrived today. It was to be for Christmas. I had given up on it

    I’m curious.
    Was that refunded by Amazon?


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    _Brian wrote: »
    I’m curious.
    Was that refunded by Amazon?

    No, it just said it had been delayed. I sent them messages about it but they never replied. It actually came from Beijing


  • Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭_Brian


    Ok.
    I had ordered a package in November, tracking said it left their warehouse heading for Dublin. It seemed to get caught up in some mad delay there was that week and get lost. They refunded it just before Christmas. Looking at some threads in the online buying forum and even packages that were refunded arrived really really late.


  • Moderators, Society & Culture Moderators Posts: 12,704 Mod ✭✭✭✭blue5000


    Just an update on my first post brexit importation. I ordered £100 worth of tractor parts from the UK on Tuesday, this included £10 delivery, no vat charged in UK.

    Got an email from the courier basically saying pay vat, brokerage fee(€5) +vat, total €27. At this point I think the goods are still in UK, if I didn't want to pay the vat the goods would be sent back to the seller and I paid this by card online. Paypal was an option but I didn't use it. So far I haven't seen how the vat was calculated.

    I clicked business when asked was I a business or private consumer, I'm open to correction on this but I think private consumer brokerage fee is eighteen yoyo.

    Will let you know how it goes. I'm not registered for vat.

    If the seat's wet, sit on yer hat, a cool head is better than a wet ar5e.



  • Registered Users, Registered Users 2 Posts: 476 ✭✭jntsnk


    A seller told me some UK companies are holding tight to send stuff to Ireland until there is a seamless system up and running. The current setup is not working .


  • Closed Accounts Posts: 994 ✭✭✭NcdJd


    jntsnk wrote: »
    A seller told me some UK companies are holding tight to send stuff to Ireland until there is a seamless system up and running. The current setup is not working .

    I think these UK companies will be waiting and waiting for that to happen jntsnk. Any changes to streamline things needs to be within the parameters of the agreement agreed between the UK and EU. From what I can see both Customs authorities in fairness have made it as easy as they can make it. Any further changes have to be agreed between both parties. I would think most shipping companies, even ones that were just transporting between say the UK and IE up to the 31st, have the maximum simplifications allowed re datasets and customs procedures.

    There was a problem in one port related to the experience of the new customs officers. This led to some issues of certain types of paperwork being demanded off drivers which the driver didn't need to carry with them which resulted in trailers missing sailings. I would think most of them have been educated now to the correct paperwork requirements.

    Will be interesting over the coming weeks and months what way companies adapt to all of this.

    Anyone know how the mushroom lads are doing in all of this ?


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  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    Went to dealz earlier, alot of stuff out of stock. I think they are poundland in the uk, so must be having issues getting stock into here


  • Registered Users, Registered Users 2 Posts: 1,441 ✭✭✭hopeso


    I was looking at stuff on amazon.uk last night. Nothing major, about £30 in total. When I got to the checkout, they added something over £5 to cover possible customs charges or something. I forget the exact wording.... I didn't go ahead with the purchase, but I wonder would that extra charge have covered the import charges, or would I be landed with more on top of it?


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    hopeso wrote: »
    I was looking at stuff on amazon.uk last night. Nothing major, about £30 in total. When I got to the checkout, they added something over £5 to cover possible customs charges or something. I forget the exact wording.... I didn't go ahead with the purchase, but I wonder would that extra charge have covered the import charges, or would I be landed with more on top of it?

    Daughter always bought her skincare stuff on Amazon, it has doubled in price since Christmas. Didn't order it.


  • Registered Users, Registered Users 2 Posts: 4,232 ✭✭✭orm0nd


    Currys are refunding me for my purchase and have issued a money off voucher , and also a form to claim the item i bought at the same price,if it is made available later on at an increased price


  • Registered Users, Registered Users 2 Posts: 15,608 ✭✭✭✭elperello


    Pre Covid I would be making regular trips to Uk.

    I would get items delivered to a UK address and pick them on the next trip. Of course no good if you are in a hurry.

    On Ebay you can add a UK address to your account and it makes things easy plus you save on postage which is often free in UK.

    I expect this will still work post Brexit once we get Covid sorted.


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  • Registered Users, Registered Users 2 Posts: 1,441 ✭✭✭hopeso


    elperello wrote: »
    Pre Covid I would be making regular trips to Uk.

    I would get items delivered to a UK address and pick them on the next trip. Of course no good if you are in a hurry.

    On Ebay you can add a UK address to your account and it makes things easy plus you save on postage which is often free in UK.

    I expect this will still work post Brexit once we get Covid sorted.

    I was using the UK address on eBay, and getting it delivered through Parcel Motel. It was a brilliant service. Parcel Motel is no longer providing this service now....


  • Registered Users, Registered Users 2 Posts: 577 ✭✭✭theaceofspies


    jntsnk wrote: »
    A seller told me some UK companies are holding tight to send stuff to Ireland until there is a seamless system up and running. The current setup is not working .




    Wonder after a mature reflection if they got another go @ Brexit would they vote the same way again


  • Posts: 0 [Deleted User]


    Wonder after a mature reflection if they got another go @ Brexit would they vote the same way again

    The argument will be it's only just happened and it'll settle down, and the EU are being difficult.


  • Posts: 0 [Deleted User]


    hopeso wrote: »
    I was looking at stuff on amazon.uk last night. Nothing major, about £30 in total. When I got to the checkout, they added something over £5 to cover possible customs charges or something. I forget the exact wording.... I didn't go ahead with the purchase, but I wonder would that extra charge have covered the import charges, or would I be landed with more on top of it?

    I'm not full sure how it works, but times I've been charged for imports it's been through the courier after the purchase.


  • Registered Users, Registered Users 2 Posts: 476 ✭✭jntsnk


    hopeso wrote: »
    I was using the UK address on eBay, and getting it delivered through Parcel Motel. It was a brilliant service. Parcel Motel is no longer providing this service now....

    One better was DPD wizard same as Parcel Motel but they delivered to your front door and were cheaper.
    Will miss them


  • Registered Users, Registered Users 2 Posts: 1,001 ✭✭✭timple23


    hopeso wrote: »
    I was looking at stuff on amazon.uk last night. Nothing major, about £30 in total. When I got to the checkout, they added something over £5 to cover possible customs charges or something. I forget the exact wording.... I didn't go ahead with the purchase, but I wonder would that extra charge have covered the import charges, or would I be landed with more on top of it?

    I have placed a few orders from amazon since brexit. If it is under 22gbp I pay no vat at all so I end up getting it a bit cheaper.

    If over 22 I am paying price of item excluding uk vat but plus irish vat. So if I was to use a uk address I would be paying uk vat and there would be minimal difference in price. The difference in price when you went to checkout could possibly have been because the UK and Ireland have different vat rates.


  • Registered Users, Registered Users 2 Posts: 24,484 ✭✭✭✭Reggie.


    Was in lidl earlier and noticed a few empty spots on the shelves and in the fridges


  • Registered Users, Registered Users 2 Posts: 3,563 ✭✭✭John.G


    Should be easy enough to return a drone.


  • Registered Users, Registered Users 2 Posts: 4,081 ✭✭✭Hard Knocks


    Reggie. wrote: »
    Was in lidl earlier and noticed a few empty spots on the shelves and in the fridges

    Sadly allot of shops are the same


  • Registered Users, Registered Users 2 Posts: 29,854 ✭✭✭✭whelan2


    Reggie. wrote: »
    Was in lidl earlier and noticed a few empty spots on the shelves and in the fridges

    Was in lidl earlier and I thought it was well stocked


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