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Last Week's Top Five Queries (18.01.2021 - 24.01.2021)

  • 27-01-2021 9:55am
    #1
    Irish Water: Rebecca
    Company Representative Posts: 36 Verified rep ✭


    1. Low Pressure.

    Please send a PM with the following details and we can investigate this matter for you: 

    - Name; 
    - Address; and 
    - Contact number.

    2. Uncompleted Works.

    When works are carried out, a temporary reinstatement is usually put in place to allow the ground to settle before a permanent fix. Would you mind confirming the following details via PM and we can look into this: 

    - Name; 
    - Full address; 
    - Contact number; and 
    - The type of works carried out if you are aware.

    3. Public sewer and manhole in back garden.

    We advise that you contact the Planning Department in your local County Council in order to ensure that planning permission can be granted in order to complete this extension. The Planning Department will consult with our local Water and Wastewater Departments during this process to query if the public wastewater assets can be moved in order to accommodate this extension.

    4. New Connection time-frame.

    Would you mind sending us a PM with the following details and we can look into this for you? 

    - Your full name; 
    - The full address; 
    - Your contact number; 
    - Your new connection reference number; & 
    - If you are named on the application?

    5. Turning off water at the mains.

    In order to turn off your supply from the public mains to your property, you can use the outside stop valve located in your meter box. Once the works are complete, you can turn back on your supply, as the outside stop valve is on publicly accessible land.


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