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Last Week's Top Five Queries (01.02.2021 - 07.02.2021)

  • 08-02-2021 4:56pm
    #1
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭


    1. There has been constant works on my road, can you please advise what works are carried out?

    Would you mind sending further details in relation to this via PM and we can set up a query if required on your behalf?

    Can you also please include the following details:

    - Name;
    - Address; and
    - Contact number

    2. I would like to close my business account, can you please help?

    Would you mind sending the following details via PM and we can look into this for you:

    - Name;
    - Address;
    - Contact number; and
    - Account number.

    3. Do I need to apply for a new connection for the new house when built or can I connect on to the existing connection?

    You will need to apply for a new connection. Once you apply, our New Connection team will be able to assist you further. Please see further information on our website here.

    4. I have been experiencing low water pressure for more than 2 years. Can you please help?

    Would you mind sending us a DM with the following details and a member of the team will look into this?

    - Name;
    - Address;
    - If your neighbours are also affected; and
    - Contact number


    5.  Irish water dug up footpath outside my house. They never came back to concrete the footpath. Can you please look into this?

    When works are carried out, a temporary reinstatement is usually put in place to allow the ground to settle before a permanent fix. Would you mind confirming the following details via PM and we can look into this:

    - Name; 
    - Full address;
    - Contact number; and
    - The type of works carried out if you are aware.


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