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Last Week's Top Five Queries (08.02.2021 - 15.02.2021)

  • 15-02-2021 6:11pm
    #1
    Irish Water: Rebecca
    Company Representative Posts: 36 Verified rep ✭


    1. There has been constant works on the strip of road, can you please advise what works are carried out?


    Would you mind sending further details in relation to this via PM and we can set up a query if required on your behalf?
    Can you also please include the following details:
    - Name;
    - Address; and
    - Contact number

    2. Do Irish Water have any typical ppm figures for Calcium and Magnesium in our South Dublin Drinking water that comes from Ballymore Eustace reservoir. I see the total ppm of the supply is about 75ppm but I need to know the mineral composition. 


    Please see here for more information.

    3. If planned works are due to finish at 5pm, does this mean my water supply should return at that time?


    It may take 2-3 hours after this as the network needs to rebuild. If your water supply does not return after this time frame please let us know and we can investigate.

    4. Irish water dug up footpath outside my house. They never came back to concrete the footpath. Can you please look into this?


    When works are carried out, a temporary reinstatement is usually put in place to allow the ground to settle before a permanent fix. Would you mind confirming the following details via PM and we can look into this: 

    - Name; 
    - Full address; 
    - Contact number; and 
    - The type of works carried out if you are aware.


    5. I would like to close my business account, can you please help?


    Would you mind sending the following details via PM and we can look into this for you or you can call us on 1850 778 778 to speak to a specialist directly:

    - Name;
    - Address;
    - Contact number; and
    - Account number.


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