If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Subscription not activating

Deeper Blue · 2021-02-18 13:59:08

Hi folks, I signed up for a 1 month subscription last night but it doesn't appear to be activating. There's also no sign of it in my paid subscription list. Is this unusual? Thanks

Options

18-02-2021 2:59pm

#1

Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

Hi folks,

I signed up for a 1 month subscription last night but it doesn't appear to be activating. There's also no sign of it in my paid subscription list. Is this unusual?

Thanks

0

Comments

Options
#2 18-02-2021 3:12pm
Boards.ie: Mark

Boards.ie Employee Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Hi,

Sorry about that, will look into it for you now.

How can I? User's guide to some features on the new site

0
Options
#3 18-02-2021 3:59pm
Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

Thanks Mark

0
Options
#4 19-02-2021 7:11pm
Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

Any update on this Mark?

0
Options
#5 19-02-2021 11:03pm
Beasty

Administrators, Social & Fun Moderators, Sports Moderators Posts: 76,290 Admin ✭✭✭✭✭

Join Date: May 2009

Posts: 71301

Apologies, but only office staff have access to the relevant details, and they will not be back in before Monday

0
Options
#6 20-02-2021 6:09am
Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

No panic, thanks Beasty

0
Advertisement
Options
#7 22-02-2021 10:58am
Boards.ie: Mark

Boards.ie Employee Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Morning. Sorry for the delay. I'm afraid we can't find a PayPal transaction linked to the email address associated with your boards account.

Would you please email hello@boards.ie and if your PayPal email is different, could you let us know what it is.

How can I? User's guide to some features on the new site

0
Options
#8 22-02-2021 2:20pm
Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

Will do thanks Mark

0
Options
#9 22-02-2021 4:02pm
Deeper Blue

Registered Users Posts: 7,767 ✭✭✭

Join Date: January 2008

Posts: 7140

Hi Mark, I sent the email and it's now been sorted. Thanks for the help.

0

This discussion has been closed.