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Payment slip on demand

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  • 24-02-2021 10:57am
    #1
    Foxx92
    Registered Users Posts: 561 ✭✭✭


    Hi,

    I've been asked to provide a "payment slip with visible senders name, reference number, date and amount of the transaction" for a transaction that the reciever has not yet recieved. Is there a place on 365 where I can get this info?  It was done via "Send Payment" on 365.


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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Foxx92 wrote: »
    Hi,

    I've been asked to provide a "payment slip with visible senders name, reference number, date and amount of the transaction" for a transaction that the reciever has not yet recieved. Is there a place on 365 where I can get this info?  It was done via "Send Payment" on 365.
    Hi Foxx92

    Thanks for checking in with us on this. 

    As it was transferred using BOI365, yes you can certainly login to the App, select Services and scroll to Send A Message and request a 'proof of payment' for this. A colleague will send it back to you.  

    If you are logged into our original site, it's Service Desk - Ask a Question. 

    Hoping this helps, any further questions feel free to check back in with us. 

    Many thanks
    Alison


  • Options
    #3
    Foxx92
    Registered Users Posts: 561 ✭✭✭Foxx92


    Bank of Ireland Reps wrote: »
    Foxx92 wrote: »
    Hi,

    I've been asked to provide a "payment slip with visible senders name, reference number, date and amount of the transaction" for a transaction that the reciever has not yet recieved. Is there a place on 365 where I can get this info?  It was done via "Send Payment" on 365.
    Hi Foxx92

    Thanks for checking in with us on this. 

    As it was transferred using BOI365, yes you can certainly login to the App, select Services and scroll to Send A Message and request a 'proof of payment' for this. A colleague will send it back to you.  

    If you are logged into our original site, it's Service Desk - Ask a Question. 

    Hoping this helps, any further questions feel free to check back in with us. 

    Many thanks
    Alison
    Thanks Alison :)


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