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Pin Code

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  • 02-03-2021 11:26am
    #1
    Ryma
    Registered Users Posts: 1 ✭


    Hi all,

    I have received my Visa debit card for a while now, but I have not yet received a pin code. I am not sure if there is anything that I can do to accelerate the process?

    Best,


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    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Ryma,

    Thanks for checking this with us today. 

    We're really sorry to hear that you haven't received your PIN. Generally a new pin should be received after 2-3 days from when your received your card. If this wasn't received, you can certainly request a new one on 365 by selecting "services" > "send us a message". One of our colleagues will be happy to look into this further for you.

    Thanks,
    Richard


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