Halfords Batteries

wanderwhithme

A word of warning.

I picked up a battery 3 days ago.

The battery did not fit my car.
The terminals were on the opposite side ... so could not be used.
I had a receipt etc and went back 3 days later to exchange.
Upon exchange they used a battery tester and said that the battery had been used.

Utter nonsense!

They did not test the battery upon sale.
Yet they tested upon return and tried to contest the return!

Beware folks!

greasepalm

A used battery might show fitting marks where clamps go.

Sometimes you get a dead battery as got one installed it and was dead and had to get another.

Did you have your car there to show battery was wrong and did receipt have a reg on it.

wanderwhithme

greasepalm wrote: »

A used battery might show fitting marks where clamps go.

Sometimes you get a dead battery as got one installed it and was dead and had to get another.

Did you have your car there to show battery was wrong and did receipt have a reg on it.

Could not have my car there as the original battery was DEAD!
So no driving possible.

Receipt did not have a reg on it, they don't ask for that.

They sold me the incorrect battery to begin with for the car.

Battery still had terminal caps on - i could not connect terminals due to being located on opposite side to what it should be.
So there were no marks UNTIL young man brings out a battery tester and proceeds to clamp the jaws onto the unused terminals.

Said that they test all the batteries on a regular basis.

I find it difficult to accept that they don't test upon sale, but do test upon return.
By that logic they can sell you a complete dud and contest it upon return as your problem.

As mentioned, just warning others should they have need to buy or return a battery.

greasepalm

Did they swap it for you?

wanderwhithme

greasepalm wrote: »

Did they swap it for you?

Only after an argument, a call to a manager, and a bad taste in my mouth.

Yes! They did swap it!

Happy days!!

whomitconcerns

wanderwhithme wrote: »

Only after an argument, a call to a manager, and a bad taste in my mouth.

They made you taste the battery??? :D:D

jippo nolan

whomitconcerns wrote: »

They made you taste the battery??? :D:D

How did he get his tongue on the two terminals at the same time?

Dav010

jippo nolan wrote: »

How did he get his tongue on the two terminals at the same time?

Wrong side for car, right side for a lick.

Joking aside, I’m not sure why the op is complaining, seems like she bought the wrong battery and it’s a change of mind.

greasepalm

It does happen car lists battery A and when you go to fit it and open up the bonnet its battery B.

Dav010

greasepalm wrote: »

It does happen car lists battery A and when you go to fit it and open up the bonnet its battery B.

Have a look at it before you buy?

Dav010

Dav010 wrote: »

Have a look at it before you buy?

In these times, not so handy.

coylemj

Dav010 wrote: »

Have a look at it before you buy?

I bought a pair of wiper blades in Halfords once. I double checked the shelf catalogue and was 100% certain that I had the correct blades for the make, model and year of my car.

When I brought them home, they wouldn't fit so I brought them back. I first want back to the wipers display and consulted the catalogue to see where the blame lay - was I going to have to admit my mistake and ask them to swap, or would I be returning unsuitable goods and asking for a refund or replacement?

I went back to the display and checked the catalogue and there was no mistake on my part. So I went to the counter and explained the situation. I was referred to a specific employee who at the time was half way up a ladder stocking a shelf. I stood at the bottom of his ladder and explained the problem. I told him that I had parked right outside and invited him to come out and verify that the wipers were not the right fit for my car.

His attitude was totally 'couldn't give a XXXX'. He told me to go back to the counter, ask for a refund and that was it. Basically a polite PFO. I've since then bought four set of blades from Mick's Garage.

L1011

jippo nolan wrote: »

How did he get his tongue on the two terminals at the same time?

I really should be taking part in this but... There are cars where both terminals are on the same side of the battery, definitely within reach of Gene Simmons tongue if not the more normally equipped

Dav010

L1011 wrote: »

I really should be taking part in this but... There are cars where both terminals are on the same side of the battery, definitely within reach of Gene Simmons tongue if not the more normally equipped

Isn’t Gene Simmons the ugly guy with the long tongue, and beautiful wife?

jippo nolan

Dav010 wrote: »

Isn’t Gene Simmons the ugly guy with the long tongue, and beautiful wife?

I think that’s “Long Dong Baldry” your thinking about!

Can’t understand why the OP has become such a joke from this, especially when it wouldn’t be tolerated in other threads and even more so to have moderators piling on too. They seem to have had a genuine complaint.

Nigzcurran

ReginaldSmythV wrote: »

Can’t understand why the OP has become such a joke from this, especially when it wouldn’t be tolerated in other threads and even more so to have moderators piling on too. They seem to have had a genuine complaint.

Lighten up Reggie!

L1011

ReginaldSmythV wrote: »

Can’t understand why the OP has become such a joke from this, especially when it wouldn’t be tolerated in other threads and even more so to have moderators piling on too. They seem to have had a genuine complaint.

You appear to have completely missed that there is an entire separate joke about the concept of the "bad taste in the mouth" being from the battery (rather than service); which has nothing to do with the OPs issue in any way, negative or positive.

The OP is not being made a joke of here, at all.

whomitconcerns

L1011 wrote: »

You appear to have completely missed that there is an entire separate joke about the concept of the "bad taste in the mouth" being from the battery (rather than service); which has nothing to do with the OPs issue in any way, negative or positive.

The OP is not being made a joke of here, at all.

Negative or positive. I see what you did there 😁

wanderwhithme

I provided a warning for the benefit of others and on a consumer issues thread.

This is not "After Hours" and trolling should not be allowed.

Moderator: go moderate yourself and while at it please delete the other irrelevant comments.

whomitconcerns

wanderwhithme wrote: »

I provided a warning for the benefit of others and on a consumer issues thread.

This is not "After Hours" and trolling should not be allowed.

Moderator: go moderate yourself and while at it please delete the other irrelevant comments.

No one was trolling anyone. A light hearted joke keeps us all sane.. you got the answer to your query also. Take a deep breath and relax.

L1011

wanderwhithme wrote: »

Moderator: go moderate yourself and while at it please delete the other irrelevant comments.

You aren't a mod here. However, not a single post here is trolling except possibly the one I'm quoting.

Thread has run its course.