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Iphone 7 plus problem

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  • 08-03-2021 12:14am
    #1
    Perazzi
    Registered Users Posts: 234 ✭✭


    Hi the issue i am having is keyboard stops working and i google and tried all the possible answers and nothing seems to work. Any help would be much appreciated.


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    #2
    djdunny
    Registered Users Posts: 1,094 ✭✭✭djdunny


    Hi OP can you describe a bit more what you mean by “stops working”

    Does the onscreen keyboard appear when you want to type text?

    Is it all the keys that are impacted?

    Have you any other touch issues other than with the keyboard?


  • Options
    #3
    Perazzi
    Registered Users Posts: 234 ✭✭Perazzi


    djdunny wrote: »
    Hi OP can you describe a bit more what you mean by “stops working”

    Does the onscreen keyboard appear when you want to type text?

    Is it all the keys that are impacted?

    Have you any other touch issues other than with the keyboard?

    You can you texing away on the keyboard and suddenly nothing works keyboard freezes have to power down phone.
    Their are no more problems with it
    Its an annoying issue and I wish I could solve it.
    Thanks for your reply.


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    #4
    djdunny
    Registered Users Posts: 1,094 ✭✭✭djdunny


    Sounds like it’s possibly software related rather than hardware. Do you have multiple keyboards in use?

    If you check settings>general>keyboard. Do you have more than 1? If so remove all expect your native language ( presuming English)

    Test for a while to see if the issue continues. Failing that a reset of all settings ( you will have to reconfigure WiFi etc)

    The final step would be a restore, this would install a “clean” version of iOS onto the phone.


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    #5
    Perazzi
    Registered Users Posts: 234 ✭✭Perazzi


    djdunny wrote: »
    Sounds like it’s possibly software related rather than hardware. Do you have multiple keyboards in use?

    If you check settings>general>keyboard. Do you have more than 1? If so remove all expect your native language ( presuming English)

    Test for a while to see if the issue continues. Failing that a reset of all settings ( you will have to reconfigure WiFi etc)

    The final step would be a restore, this would install a “clean” version of iOS onto the phone.

    Thanks you i will try out that and see will it fix it for me


  • Options
    #6
    Perazzi
    Registered Users Posts: 234 ✭✭Perazzi


    Perazzi wrote: »
    Thanks you i will try out that and see will it fix it for me

    Still having problems after all suggestions tried


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