Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

No WPRN or bill received

  • 09-03-2021 4:01pm
    #1
    EoinWa
    Registered Users Posts: 2 ✭


    Hey there, 

    I have a commercial client who has a water connection in place for a year, is drawing water but has no WPRN number and has received no bills yet. 

    They are very anxious to get bills issued for accountancy purposes. Can you help please. 

    Yours Sincerely

    Eoin Walsh


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi EoinWa,

    Thank you for getting in touch.

    Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

    Kind regards,
    Louise


  • #3
    EoinWa
    Registered Users Posts: 2 ✭EoinWa


    Irish Water: Louise wrote: »
    Hi EoinWa,

    Thank you for getting in touch.

    Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

    Kind regards,
    Louise
    Thank you Louise, 

    Unfortunately that doesn't work with out the WPRN number. Is there a more direct means of contacting someone who can help?

    Eoin


  • #4
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi EoinWa,

    Thanks for getting back in touch.

    At the section where it asks you to enter your WPRN, please press the # sign. The recording will then give you 3 options. Let this recording run twice and it will then give you an option to speak to a member of the team.

    I hope you find this helpful, and please get back in touch if you need further assistance.

    Kind regards,
    Louise


Advertisement