Vodafone debt collector CMOS

Bobson

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okidoki987

Sounds like either a scam or Vodafone are using a very dodgy collection company.
Contact Vodafone directly and tell them you will be contacting the papers/Joe Duffy if they don't tell you what it's all about.
They don't like bad publicity.

silver2020

https://cmos.ie/

The way you approach these things will determine the response.

Your post shows some contempt "I was treated like a thief" "email littered with bad grammar" (I can point out grammatical issues in your post, but to me if I can understand something, I don't really care about perfect grammar) the "email link leading to dodgy viagra" and then the old chestnut asking for GDPR when its fairly obvious you have very littler understanding of what GDPR actually is.

So you have a negative, confrontational approach and guess what - they will have a negative confrontational approach to you.

Approach is a meaningful way, have respect for the person at the other end (they are just an employee and not a battering ram for your moods) and inform them of what you have as facts and would like if they can provide information as to how the debt arose.

If you had done this when you got the first communication from vodafone, it probably would have been resolved in a few days.

Yyhhuuu

silver2020 wrote: »

https://cmos.ie/

The way you approach these things will determine the response.

Your post shows some contempt "I was treated like a thief" "email littered with bad grammar" (I can point out grammatical issues in your post, but to me if I can understand something, I don't really care about perfect grammar) the "email link leading to dodgy viagra" and then the old chestnut asking for GDPR when its fairly obvious you have very littler understanding of what GDPR actually is.

So you have a negative, confrontational approach and guess what - they will have a negative confrontational approach to you.

Approach is a meaningful way, have respect for the person at the other end (they are just an employee and not a battering ram for your moods) and inform them of what you have as facts and would like if they can provide information as to how the debt arose.

If you had done this when you got the first communication from vodafone, it probably would have been resolved in a few days.

General comment not related to any particular company:
A professional organisation should not adopt a negative confrontational approach in any circumstances. Dont blame the customer for this.

RandomViewer

There seems to have been some irregularities with Vodafone or their agents , my wife had issues with a bill last year, she wasn't receiving any bills and was phoning up and paying them by card over the phone, she was contacted by someone who said they had been receiving bills for her phone number but different name and address she went to the Vodafone store and they said there has been a mix up and they'd send her a paper bill as they can't send bills to a Gmail address!,
She never received a paper bill but her bill has gotten much smaller, figured she was paying for someone else's WiFi using a copy Sim

silver2020

Yyhhuuu wrote: »

General comment not related to any particular company:
A professional organisation should not adopt a negative confrontational approach in any circumstances. Dont blame the customer for this.

When a customer is confrontational as it seems in the OP, the person acting on behalf of the company should not accept such abuse.

Have a look at the OP's post to electric Ireland - rude and condescending.

OP needs to change his approach and probably does owe vodafone the money.

Bobson

Yyhhuuu wrote: »

General comment not related to any particular company:
A professional organisation should not adopt a negative confrontational approach in any circumstances. Dont blame the customer for this.

Thanks for the word of support. I definitely wouldn’t talk to the staff with contempt, even if they were rude. Posting casually to a forum is a bit different and nobody gets upset. Well almost nobody.

Cabaal

I notice the op has now removed their opening post completely, really suggests they know they've been in the wrong about their post and don't want people to see it anymore

PalLimerick

silver2020 wrote: »

https://cmos.ie/

The way you approach these things will determine the response.

Your post shows some contempt "I was treated like a thief" "email littered with bad grammar" (I can point out grammatical issues in your post, but to me if I can understand something, I don't really care about perfect grammar) the "email link leading to dodgy viagra" and then the old chestnut asking for GDPR when its fairly obvious you have very littler understanding of what GDPR actually is.

So you have a negative, confrontational approach and guess what - they will have a negative confrontational approach to you.

Approach is a meaningful way, have respect for the person at the other end (they are just an employee and not a battering ram for your moods) and inform them of what you have as facts and would like if they can provide information as to how the debt arose.

If you had done this when you got the first communication from vodafone, it probably would have been resolved in a few days.

Ignore this, you have no obligation to engage with a so called debt collector. They have zero power in Ireland. Contact Vodafone directly.