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Group Credit Ops

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  • 18-03-2021 11:09am
    #1
    Registered Users Posts: 2


    I cannot get through to talk to somebody in Revoked cards in Group Credit Ops re an error on an account is there an email or contact number that I can get through on? currently on call two and holding now for 40 minutes and no sign of call been taken


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  • Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    JoCoB wrote: »
    I cannot get through to talk to somebody in Revoked cards in Group Credit Ops re an error on an account is there an email or contact number that I can get through on? currently on call two and holding now for 40 minutes and no sign of call been taken
    Thanks JoCob for getting in touch. 

    Sorry to hear of your experience this morning. 

    When you mention card, may we ask is it in relation to a Credit Card rather than a Debit card? 

    Many thanks
    Alison


  • Registered Users Posts: 2 JoCoB


    Thanks JoCob for getting in touch. 

    Sorry to hear of your experience this morning. 

    When you mention card, may we ask is it in relation to a Credit Card rather than a Debit card? 

    Many thanks
    Alison

    Yes a Credit Card


  • Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Thanks for getting back to us JoCob,

    Could we ask you to send us a PM with your name and mobile number? We can certainly link in with our credit card team to look into this for you.

    Thanks,
    Richard


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