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Car repair fees for testing with no result?

Marian85 · 2021-03-23 12:25:34

Hi, I have an Alfa Brera and the hood is not working. So I went to an Alfa dealer / garage and they started to investigate and look for the fault. Unfortunately they didn't find anything and so couldn't repair the hood. Now they charged me 7 hours for testing and want me to pay €800 for not finding the fault. Is that real?…

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#32 23-03-2021 10:37pm
CramCycle

Moderators, Sports Moderators Posts: 24,851 Mod ✭✭✭✭

Join Date: February 2010

Posts: 24238

Anytime I have had work done, they give me an expected price and a once over price. If I go ahead with the work, the once over price comes off the final bill, often they never bother taking the once over price off but I give repeat business so I don't expect it.

Did they mention any price at all before looking it over?

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