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How to set up my device without registered phone number?

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  • 01-04-2021 2:56pm
    #1
    blg20
    Registered Users Posts: 1 ✭


    How to set up my device without registered phone number?

    I am not in Ireland and my registered phone number broken. 

    I do not receive any message.

    So I can't set up my device. I need to access my 365 online bank immediately. 


Comments

  • Options
    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    blg20 wrote: »
    How to set up my device without registered phone number?

    I am not in Ireland and my registered phone number broken. 

    I do not receive any message.

    So I can't set up my device. I need to access my 365 online bank immediately. 
    Hi blg20,

    Thanks for reaching out to us today on Boards.ie.

    If you link in with our colleagues on +35314606410, one of our colleagues will be happy to update your mobile number for you to allow to you access the app. We hope this helps.

    Thanks,
    Richard


  • Options
    #3
    avalon68
    Registered Users Posts: 689 ✭✭✭avalon68


    Bank of Ireland: Richard F wrote: »
    blg20 wrote: »
    How to set up my device without registered phone number?

    I am not in Ireland and my registered phone number broken. 

    I do not receive any message.

    So I can't set up my device. I need to access my 365 online bank immediately. 
    Hi blg20,

    Thanks for reaching out to us today on Boards.ie.

    If you link in with our colleagues on +35314606410, one of our colleagues will be happy to update your mobile number for you to allow to you access the app. We hope this helps.

    Thanks,
    Richard
    I have the same problem. Am in the UK at the moment.....just get left on hold perpetually. Is there another way to update the phone number?


  • Options
    #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi Avalon68,

    Thanks for getting in touch with us here on Boards.ie.

    The team are available between 9am-5pm Monday Saturday (including today and Easter Monday). Please be assured one of my colleagues will be happy to help as soon as they become available.

    Thanks, Aisling


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