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Now/next channel info not showing on UPC DVR's?

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  • 05-04-2021 9:15pm
    #1
    thenightman
    Registered Users Posts: 561 ✭✭✭


    Myself and my brother (different houses/areas of Dublin) have a combined 4 UPC Cisco DVR's (non horizon or V360) and all of them are displaying no channel info on the 'now/next' in channel EPG since yesterday afternoon. Going into the guide (slow on these boxes) shows programme info alright. Powering boxes on/off doesn't fix it either.



    Just wondering if anyone experiencing similar? I expect VM will give us hard sell on the new boxes when ring up to complain!


    Thanks


Comments

  • Options
    #2
    quenching
    Registered Users Posts: 1,190 ✭✭✭quenching


    Same here. Tech support not available today but WhatsApp service answered for once saying they were aware of the issue and working on it. I may be cynical but I wouldn’t be surprised if it is indeed only the older Cisco boxes with the problem!


  • Options
    #3
    Delta2113
    Registered Users Posts: 2,667 ✭✭✭Delta2113


    Horizon and 360 are on a different platform hence why they are not effected.


  • Options
    #4
    mackersdublin
    Registered Users Posts: 1,429 ✭✭✭mackersdublin


    Issue has been fixed


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