Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Unable to authorise payment

Options
  • 08-04-2021 9:49pm
    #1
    WhiteWalls
    Registered Users Posts: 945 ✭✭✭


    I got this response to a payment I made online. However the money was still taken from my account.

    How can I rectify?

    Thanks


Comments

  • Options
    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    WhiteWalls wrote: »
    I got this response to a payment I made online. However the money was still taken from my account.

    How can I rectify?

    Thanks
    Hi WhiteWalls,

    Thanks for your post. 

    If this was a card payment and the retailer has confirmed they haven't received the payment, the amount showing on your account will correct automatically within five business days. Once it has corrected the payment will no longer show in your transactions. 

    Thanks
    Tara


Advertisement