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Cancelled Eir FTTH - Claiming back outstanding refund

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  • 21-04-2021 9:21pm
    #1
    blackeyes
    Registered Users Posts: 64 ✭✭


    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA


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    #2
    athlone573
    Registered Users Posts: 724 ✭✭✭athlone573


    blackeyes wrote: »
    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA

    Call into a Eir shop with your last bill and see what they can do for you

    They still owe me a couple of euro from my last mobile bill that I never bothered fully chasing up


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    #3
    jt69er
    Registered Users Posts: 331 ✭✭jt69er


    blackeyes wrote: »
    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA

    01 7082500 try calling as close to 9am as possible.


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    #4
    blackeyes
    Registered Users Posts: 64 ✭✭blackeyes


    Thanks a mil for that number, managed to talk to a real eir employee :-)
    jt69er wrote: »
    01 7082500 try calling as close to 9am as possible.


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    #5
    KeRbDoG
    Registered Users Posts: 4,239 ✭✭✭KeRbDoG


    You can always use the Eir online 'Refund Request Form' if you are due a refund from them when you leave their services


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    #6
    CoBo55
    Registered Users Posts: 8,990 ✭✭✭CoBo55


    KeRbDoG wrote: »
    You can always use the Eir online 'Refund Request Form' if you are due a refund from them when you leave their services

    He already did that, it's in the first post, he had no response from them.


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    #7
    KeRbDoG
    Registered Users Posts: 4,239 ✭✭✭KeRbDoG


    CoBo55 wrote: »
    He already did that, it's in the first post, he had no response from them.
    Ah OK sorry didn't see that. I've used that form recently about two accounts on the 8th April and I got responses back on the 12 April for both. Maybe I was lucky


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    #8
    CoBo55
    Registered Users Posts: 8,990 ✭✭✭CoBo55


    KeRbDoG wrote: »
    Ah OK sorry didn't see that. I've used that form recently about two accounts on the 8th April and I got responses back on the 12 April for both. Maybe I was lucky

    Very lucky indeed:pac:


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