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Aib banking

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  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    hurikane wrote: »
    Mother of gawwwwwwwwwwwwd

    If you don't mind wasting.


  • Registered Users Posts: 918 ✭✭✭JPup


    What if someone sent you a fake text though? How far down this rabbit hole do you want to go?


  • Registered Users Posts: 2,269 ✭✭✭twowheelsonly


    What I want to know is what idiot decided it was more secure to enter all 5 digits rather than seeking a random shuffle of 2 or 3? They should be given a swift kick up the hole.


    At a guess I'd say they probably had more failed log-ins and people getting confused by using three numbers, particularly those that might only log-in occasionally.


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    Caranica wrote: »
    They don't text you to tell you. As someone has already said it was in "my messages". I'm pretty sure I got a pop up to tell me too but that was logging in on a laptop not the app.

    5 digits is no hardship and nothing dodgy op.

    Perhaps not dodgy. Would still like to know from the horses mouth.


  • Registered Users Posts: 82,784 ✭✭✭✭Atlantic Dawn
    M


    At a guess I'd say they probably had more failed log-ins and people getting confused by using three numbers, particularly those that might only log-in occasionally.


    But if you accidentally give out the entire code to a scammer because that's exactly what the official app asks then they will have the entire code to get in, if it's asking last 2 or last 3 etc there's going to be a lockout after 3 wrong attempts. They have basically completely destroyed their own security, whoever thought of it should be shown the door.


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  • Registered Users Posts: 13,182 ✭✭✭✭Purple Mountain


    YFlyer wrote: »
    Was there a text?

    No text. Sure if you got a text you'd definitely think it was dodgy!

    To thine own self be true



  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    JPup wrote: »
    What if someone sent you a fake text though? How far down this rabbit hole do you want to go?

    And that is my concern.


  • Registered Users Posts: 6,191 ✭✭✭RandomViewer


    YFlyer wrote: »
    Was there a text?

    I seem to remember an actual letter as well as the my messages but you have to log in to see those


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    No text. Sure if you got a text you'd definitely think it was dodgy!

    How?


  • Registered Users Posts: 6,191 ✭✭✭RandomViewer


    What I want to know is what idiot decided it was more secure to enter all 5 digits rather than seeking a random shuffle of 2 or 3? They should be given a swift kick up the hole.

    Too be honest they always asked for the same 3


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  • Registered Users Posts: 14,578 ✭✭✭✭Dav010


    App is working fine.

    I updated app a few months ago, notice has been on desktop log in site for months that they were upgrading security.


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    Too be honest they always asked for the same 3

    Not for me. It had been different.


  • Closed Accounts Posts: 118 ✭✭Daragh1980


    OP - if you’re concerned about fraud then enter a random incorrect 5 digit code. Say 16945

    You won’t be scammed then.


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    Dav010 wrote: »
    App is working fine.

    Fair enough. Unless I talk to a person. Won't be exchanging 5 numbers.


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    Daragh1980 wrote: »
    OP - if you’re concerned about fraud then enter a random incorrect 5 digit code. Say 16945

    You won’t be scammed then.

    I'm more interested paying bills.


  • Registered Users Posts: 10,020 ✭✭✭✭dodzy


    At a guess I'd say they probably had more failed log-ins and people getting confused by using three numbers, particularly those that might only log-in occasionally.

    Agreed, absolutely no other reason for the change. Personally don’t care. Quicker with the 5....and their app is superb.

    As an aside, tried calling today to cancel his & hers credit cards that have sat in wallets for years unused. Ridiculous paying 240 per yr for the privilege. 1hr 12mins in a queue. Gave up.


  • Registered Users Posts: 21,444 ✭✭✭✭Skid X


    YFlyer wrote: »
    Fair enough. Unless I talk to a person. Won't be exchanging 5 numbers.


    Alright, you broke me

    It's a big conspiracy and everyone posting here is in on it

    Never enter your 5 digits on the AIB App


  • Closed Accounts Posts: 118 ✭✭Daragh1980


    YFlyer wrote: »
    I'm more interested paying bills.

    Just pay them in the post office


  • Registered Users Posts: 14,578 ✭✭✭✭Dav010


    YFlyer wrote: »
    Fair enough. Unless I talk to a person. Won't be exchanging 5 numbers.

    Was changed to 5 numbers a couple of months ago when app updated, desktop also went to phone authentication.


  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    dodzy wrote: »
    Agreed, absolutely no other reason for the change. Personally don’t care. Quicker with the 5....and their app is superb.

    As an aside, tried calling today to cancel his & hers credit cards that have sat in wallets for years unused. Ridiculous paying 240 per yr for the privilege. 1hr 12mins in a queue. Gave up.

    That is fair enough. Simple phone call would solve it. Verification.


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  • Registered Users Posts: 9,717 ✭✭✭YFlyer


    Daragh1980 wrote: »
    Just pay them in the post office

    Good suggestion.


  • Registered Users Posts: 2,269 ✭✭✭twowheelsonly


    But if you accidentally give out the entire code to a scammer because that's exactly what the official app asks then they will have the entire code to get in, if it's asking last 2 or last 3 etc there's going to be a lockout after 3 wrong attempts. They have basically completely destroyed their own security, whoever thought of it should be shown the door.

    It's two or three stage security now so just having the PAC won't work. Your phone is linked to your account so you can just log in using the PAC (you're already 'semi' logged in...)
    If you try it on a fresh device you won't be able to log in just using the PAC.


  • Registered Users Posts: 2,658 ✭✭✭Nermal


    hurikane wrote: »
    Mother of gawwwwwwwwwwwwd

    The brief insights we get into the hell of customer service here make me shudder.

    Bless anyone who is on the end of a phoneline to the great unwashed, it must be tough.


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