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Can't access online banking

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  • 13-05-2021 11:54am
    #1
    Registered Users Posts: 1


    Hi,

    I'm working in Asia and can't access online banking.

    I have a smartphone, but I don't have a working Irish SIM card. 

    What should I do to access banking 365 online?


Comments

  • Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Frank,

    Thanks for getting in touch with us today.

    In this case, you can either update your mobile number to an international number, or request a physical security key from our mobile migration team. Our colleagues are available on +35314606410 and will be happy to look into this further for you.

    We hope this information helps.

    Thanks, 
    Richard


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