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Adding Payee with name longer than 20 characters

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  • 19-05-2021 10:58am
    #1
    Bigmambo
    Registered Users Posts: 34 ✭


    Hi. I've linked my PayPal account to my BOI account. In order to transfer money from my BOI account to my PayPal account I am trying to enter the account details provided by PayPal:

    [font=PayPal-Sans, "Helvetica Neue", Arial, sans-serif]follow your bank’s instructions for making a payment transfer. Be sure to use the details exactly as they appear here:[/font]

    [font=PayPal-Sans, "Helvetica Neue", Arial, sans-serif]Name of payee[/font]
    [font=PayPal-Sans, "Helvetica Neue", Arial, sans-serif]PayPal (Europe) S.à r.l. et Cie, S.C.A.[/font]

    [font=PayPal-Sans, "Helvetica Neue", Arial, sans-serif]When I try to add this payee name the app won't accept it (too long).  So what do I do ?[/font]


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  • Options
    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Bigmambo wrote: »
    Hi. I've linked my PayPal account to my BOI account. In order to transfer money from my BOI account to my PayPal account I am trying to enter the account details provided by PayPal:

    [font=PayPal-Sans,]follow your bank’s instructions for making a payment transfer. Be sure to use the details exactly as they appear here:[/font]

    [font=PayPal-Sans,]Name of payee[/font]
    [font=PayPal-Sans,]PayPal (Europe) S.à r.l. et Cie, S.C.A.[/font]

    [font=PayPal-Sans,]When I try to add this payee name the app won't accept it (too long).  So what do I do ?[/font]
    Hi there,

    Thanks for getting in touch with us here today. 

    I'm afraid the reference limit is 25 characters when adding a payee online. 

    If you can contact PayPal and share the information we have provided here, it is likely they can give you an abbreviated payee name to add that will fit within the character limit online. 

    Hoping this helps, 

    Many thanks
    Alison


  • Options
    #3
    Tow
    Registered Users Posts: 7,169 ✭✭✭Tow


    Hi Alison,

    When will BOI be ISO20022/SEPA compliant, which will allow customers enter up to 70 characters in a name field? 

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • Options
    #4
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Tow wrote: »
    Hi Alison,

    When will BOI be ISO20022/SEPA compliant, which will allow customers enter up to 70 characters in a name field? 
    Hi Tow

    Thanks for getting in touch.

    My colleagues has answered this here for you. I'm afraid this is the most up to date information we have at the moment. 

    Many thanks, 
    Alison


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