Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Deposit account statements

Options
  • 25-05-2021 1:26pm
    #1
    B65team
    Registered Users Posts: 19 ✭


    Hi there, is there any possibility of deposit account statements being made available online? At the moment, you have to order a physical copy and delivery has taken 2 weeks in some cases. All other statements are online, so why not these? 

    This is not ideal when applying for a loan/mortgage and slows the entire process down. 

    Thanks for your help.


Comments

  • Options
    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    B65team wrote: »
    Hi there, is there any possibility of deposit account statements being made available online? At the moment, you have to order a physical copy and delivery has taken 2 weeks in some cases. All other statements are online, so why not these? 

    This is not ideal when applying for a loan/mortgage and slows the entire process down. 

    Thanks for your help.
    Hi there,

    Thanks for getting in touch with us here today. With deposit accounts I'm afraid e-statements are not available for these type of accounts and they would need to be issued in the post. You can request a statement for the account by logging into Banking 365, select services and send us a message. Alternatively you can call our customer service team directly on 0818 365 365 and one of our colleagues here will be happy to help with this. The team is available Monday to Friday from 9am to 5pm.

    Please be assured that we appreciate your feedback on this and we will be sure to pass this onto our development team.

    We hope this helps and that you remain safe and well during this time.

    Thanks Jen


Advertisement