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PSK - Locked

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  • 02-06-2021 10:44am
    #1
    lotsofloot
    Registered Users Posts: 18 ✭


    Good morning

    When setting up my PSK as per instructions I did not write down my 4 pin.
    Great idea if you have good memory  ðŸ˜Š
    Unfortunately this has not proved the case with me as I managed to lock mine 😢
    Do I need to order a new PSK or can it be reset?
    Hopefully it will a painless process 🀣

    Thanks for all your help


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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    lotsofloot wrote: »
    Good morning

    When setting up my PSK as per instructions I did not write down my 4 pin.
    Great idea if you have good memory  ðŸ˜Š
    Unfortunately this has not proved the case with me as I managed to lock mine 😢
    Do I need to order a new PSK or can it be reset?
    Hopefully it will a painless process 🀣

    Thanks for all your help
    Hi There, 

    Thanks for checking in with us today. 

    If you can please give a call on 0818200362  the Team are available today until 5pm, it's likely they can unlock this for you. 

    Hoping the above helps, 

    Many thanks
    Alison. 


  • Options
    #3
    lotsofloot
    Registered Users Posts: 18 ✭lotsofloot


    Bank of Ireland Reps wrote: »
    lotsofloot wrote: »
    Good morning

    When setting up my PSK as per instructions I did not write down my 4 pin.
    Great idea if you have good memory  ðŸ˜Š
    Unfortunately this has not proved the case with me as I managed to lock mine 😢
    Do I need to order a new PSK or can it be reset?
    Hopefully it will a painless process 🀣

    Thanks for all your help
    Hi There, 

    Thanks for checking in with us today. 

    If you can please give a call on 0818200362  the Team are available today until 5pm, it's likely they can unlock this for you. 

    Hoping the above helps, 

    Many thanks
    Alison. 
    Thanks Alison.


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