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Philips 50PUS8555 / 8535

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  • 02-06-2021 6:31pm
    #1
    Mr Bob
    Registered Users Posts: 35 ✭


    I bought this a few weeks ago and have not been able to keep the channels in my fav list in the order I want.

    I arrange it by the phone and when I confirm, it comes back in a different order.

    It seems (though I am not sure) that it rearranges the channels on a daily basis.

    I've turned off the auto update channels in case that was causing the issue.

    Also I want to get rid of the cinematic highlights on the home page/view. I was able to do this once by reverting android tv app, but I could not figure out how to disable the auto updating of that app.

    Any help appreciated!


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    Mr Bob wrote: »
    I bought this a few weeks ago and have not been able to keep the channels in my fav list in the order I want.

    I arrange it by the phone and when I confirm, it comes back in a different order.

    It seems (though I am not sure) that it rearranges the channels on a daily basis.

    I've turned off the auto update channels in case that was causing the issue.

    Also I want to get rid of the cinematic highlights on the home page/view. I was able to do this once by reverting android tv app, but I could not figure out how to disable the auto updating of that app.

    Any help appreciated!
    Thanks for the post Mr Bob!

    I'm not too sure what would be happening with the channel ordering there however I have a direct support line for Philips who might be able to run you through the settings?

    If you give them a call on 0207 744 0007 they should be able to sort that out for you!

    Let me know if you have any issues though and I can see what I can find on my end!

    Kind regards

    David


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