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Home button problem on phone from Amazon

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  • 07-06-2021 8:36am
    #1
    tina1040
    Registered Users Posts: 478 ✭✭


    My daughter purchased a renewed iphone 8 plus last August from an Amazon 3rd party. It came with a 1 year guarantee. I read and assumed at the time it was with the Amazon Renewed Guarantee. I have yet to double check. A few days ago the home button started making a clicking buzzing noise when pressed. Does anyone know what the problem would be and would it be easily repairable?

    I contacted the seller, as per Amazon help instructions, and received a reply with a link to create a Post Office return label to send the phone to their technicians. I have just replied to them explaining I am in Ireland and it would take too long through the postal system.

    If it's easily repairable I would prefer to take it to a local repair shop and pay to fix it as she's 16 and needs the phone.


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    #2
    Gregor Samsa
    Registered Users Posts: 9,010 ✭✭✭Gregor Samsa


    Does it make the same buzzing noise when you flip the Silence switch on the side?

    If so, it could be a loose Taptic Engine. (the bit of the phone that makes the vibrating feedback sensation). And if so, it's not a difficult fix for a phone repair shop (open up the screen and tighten the screws on the Taptic Engine).

    here's a video of the process (not expecting you to do it yourself, just for info).

    https://www.youtube.com/watch?v=2_5oErCDp1A

    Of course, it could be something else too.


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