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Loan Account - Up to date statement

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  • 17-06-2021 11:52am
    #1
    ErinGoBrath
    Registered Users Posts: 2,344 ✭✭✭


    Hi,

    How can I get an up to date statement for my loan account?

    There doesn't appear to be an option to request one online?

    Thanks


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    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    ErinGoBrath wrote: »
    Hi,

    How can I get an up to date statement for my loan account?

    There doesn't appear to be an option to request one online?

    Thanks
    Hi ErinGoBrath,

    Thanks for checking this with us. 

    If the account is visible online, you should be able to request this by selecting "services" > "manage statements" > "order up to date statement". This should then be available on 365 after 1-2 working days.

    We hope this information helps.

    Thanks,
    Richard


  • Options
    #3
    ErinGoBrath
    Registered Users Posts: 2,344 ✭✭✭ErinGoBrath


    Bank of Ireland: Richard F wrote: »
    Hi ErinGoBrath,

    Thanks for checking this with us. 

    If the account is visible online, you should be able to request this by selecting "services" > "manage statements" > "order up to date statement". This should then be available on 365 after 1-2 working days.

    We hope this information helps.

    Thanks,
    Richard

    Hi Richard,

    Yes the account is visible online however this account does not appear in the dropdown selection box when attempting to order an up to date statement.

    Thanks


  • Options
    #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    ErinGoBrath wrote: »
    Hi Richard,

    Yes the account is visible online however this account does not appear in the dropdown selection box when attempting to order an up to date statement.

    Thanks
    Hi ErinGoBrath,

    Apologies, if you select Services then scroll down to Send us a Message you can request an up to date statement there for your loan account. 

    Thanks
    Tara


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