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General query

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  • 21-06-2021 4:14pm
    #1
    haileymcg123
    Registered Users Posts: 1 ✭


    I have been trying to make a second level account for some time now, but the only proof of address i have from the last 6 months is a letter from specsavers about an eye test, i am wondering if that will work for proof of address because i never normally get letters addressed to me. Which category do i put the image in when uploading it online?


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    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    haileymcg123 wrote: »
    I have been trying to make a second level account for some time now, but the only proof of address i have from the last 6 months is a letter from specsavers about an eye test, i am wondering if that will work for proof of address because i never normally get letters addressed to me. Which category do i put the image in when uploading it online?
    Hi Haileymcg123,

    Thanks for getting in touch and we're sorry to hear this. 

    We're afraid we'd be unable to accept a specsavers eye test as a proof of address for opening an account. If you are under 18, we can accept a proof of address from your parent. We hope this helps.

    Thanks,
    Richard


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