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Unable to run 2 Microsoft Outlook email accounts on same computer

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  • 21-06-2021 8:34pm
    #1
    Boulevardier
    Registered Users Posts: 1,375 ✭✭✭


    I am having huge problems with my Microsoft Outlook 365 email.

    I need to run 2 email accounts, but I can only log into the last one I used. If I sign out of either account I can only get back into that same account, and I am not offered any chance any login into my other one.

    The dialog box offering me a choice of logins is not appearing. Instead, I am only logged into the last account I used.

    Is there any way out of this? All advice gratefully received.


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    #2
    Thanatosgratus
    Registered Users Posts: 83 ✭✭Thanatosgratus


    Which browser?, if you use a mail client you shouldn't have an issue.
    I use a password manager (Bitwarden) rather than the one built into the browser but have you checked under "Never saved" in
    chrome://settings/passwords if thats what you use to see if the outlook URL is there


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    #3
    Boulevardier
    Registered Users Posts: 1,375 ✭✭✭Boulevardier


    The problem is happening on Chrome, but I have temporarily gotten round it by downloading Firefox and accessing my other mail account there.


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    #4
    ShatterProof
    Registered Users Posts: 1,742 ✭✭✭ShatterProof


    Do you try removing the password from chrome. That way it will force you to log in again and you can see if there is a keep me logged in check box.


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    #5
    loyatemu
    Registered Users Posts: 14,928 ✭✭✭✭loyatemu


    Boulevardier wrote: »
    The problem is happening on Chrome, but I have temporarily gotten round it by downloading Firefox and accessing my other mail account there.

    you can have multiple profiles on Chrome - might be a workaround (I don't have a second O365 account to test).

    EDIT - though I do notice that if I click on my profile photo in Outlook Web I get the option to "open another mailbox"


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    #6
    long_b
    Registered Users Posts: 4,943 ✭✭✭long_b


    Boulevardier wrote: »
    The problem is happening on Chrome, but I have temporarily gotten round it by downloading Firefox and accessing my other mail account there.

    Use Chrome Profiles.
    Works brilliantly, very easy to set up

    https://www.theverge.com/2021/3/2/22309154/google-chrome-reading-list-new-profile-bookmarks-colors-features


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    #7
    Ten Pin
    Registered Users Posts: 2,834 ✭✭✭Ten Pin


    The problem is happening on Chrome, but I have temporarily gotten round it by downloading Firefox and accessing my other mail account there.

    Use an incognito tab in Chrome for the 2nd account.

    Incognito tabs don't retain cache or cookies after tab is closed, a standard tab will retain the cookie for the last used account...even after it's closed.


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    #8
    Inquitus
    Registered Users Posts: 13,754 ✭✭✭✭Inquitus


    Doesn't outlook 365 allow you to download the outlook app? This allows you to handle multiple accounts from the one interface.


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    #9
    Boulevardier
    Registered Users Posts: 1,375 ✭✭✭Boulevardier


    Thanks for those tips folks.

    I will try them out.


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