Welcome to the new Boards.ie platform - Version 1.0 :)

thesandeman

I checked Boards Twitter account a few times but absolutely no communication from them.

They probably don't even know it was down.

HeidiHeidi

https://www.boards.ie/discussion/comment/120881751#Comment_120881751

As did I.... the last post from boards was back in February - saying "we're back" after another outage, ironically enough!

thesandeman

https://www.boards.ie/discussion/comment/120881758#Comment_120881758

😂

Yeah, I noticed that.

Tom Mann Centuria

I checked Twitter too but late-ish on a Friday evening was unlikely to get any response these days. More or less a ghost ship at boards hq these days isn't it, so I'd doubt the one employee is on call for this kind of thing.

New Home

During the cloudflare downtime I found I could browse to a certain extent while on a private window without logging in, but that was about it. Not sure if this will be of help to anyone.

con747

https://www.boards.ie/discussion/comment/120882561#Comment_120882561

I found that as well, I could see posts up to the outage but surely there must be a chain of command where if what happened yesterday some admin or somebody on here can contact those in charge. Can it be the case that the site goes down for more than 3 hours and none of them notice or can't contact the powers that be? I wonder.

28064212

https://www.boards.ie/discussion/comment/120883175#Comment_120883175

Boards don't have out-of-hours support anymore. Nobody is going to be posting about outages outside of working hours. Presumably what happened yesterday was an issue on Vanilla's servers, and the Vanilla team resolved it when they became aware of it, but they're not going to be posting on Boards about it

con747

https://www.boards.ie/discussion/comment/120883229#Comment_120883229

I wouldn't expect them to, but surely somebody who has a position on the admin team here has a way to post on twitter or facebook as to what is going on.

28064212

https://www.boards.ie/discussion/comment/120883273#Comment_120883273

Admins are not Boards employees. I would be very surprised if any of them have access to anything other than what's on Boards itself, and even if they did, they definitely don't have any access to any information about technical issues or timelines for recovery. What could they post? "Yes, Boards is down. Can't do anything about it or tell you when it will be back. Stay tuned"

con747

https://www.boards.ie/discussion/comment/120883326#Comment_120883326

If that's the case it's a sad case. A rudderless ship.

Tom Mann Centuria

https://www.boards.ie/discussion/comment/120883365#Comment_120883365

Surely that's not a surprise though? It's been like it for months and months (and months).

con747

https://www.boards.ie/discussion/comment/120883377#Comment_120883377

Not a surprise no, but you would expect one of the couple in charge to be aware of the site being down nearly 4 hours. It shows the interest they have in it.

RobertFoster

I'm surprised it came back after just 4 hours. When I saw it was down after 5 PM on a Friday I thought "Welp, that's boards until Monday..."

EmmetSpiceland

I can’t be the only one who saw that the site was down and assumed that it would come back on at some point. It was a Friday evening, not an ideal time to “sort something out”.

I didn’t take it personally and I, certainly, didn’t take it as a chance to have “a go” at those working behind the scenes to keep the site going.

The site came back online and it’s working now, do we really need to hold a public inquiry, and flogging, after?

It’s clear some users don’t like the site, Vanilla or the owners but seem to revel in complaining about how bad things are when, in reality, the site is working pretty well, for the most part, and it never really needed the “dark mode”.

sioda

https://www.boards.ie/discussion/comment/120883683#Comment_120883683

Your wrong about the dark mode. Using the regular white site especially in low light is awful. Especially if you run your mobile in permanent dark mode

con747

https://www.boards.ie/discussion/comment/120883683#Comment_120883683

I for one don't take it personally or don't like the site or want a public enquiry or have a go at those behind the scenes. Is it too much to ask why the owner has not commented on the outage? I would imagine he was informed but maybe I'm just having a go at him....

_Kaiser_

https://www.boards.ie/discussion/comment/120883429#Comment_120883429

5PM here is only midday EST or wherever Vanilla support operates from. One positive I suppose.

I didn't even know there was an outage until I read this thread.

_Kaiser_

https://www.boards.ie/discussion/comment/120883802#Comment_120883802

He rarely posts at all and as with Niamh before him, it'll be left to Mike to come on and explain what happened.

There's no point asking questions. The platform and support contract was chosen because it was cheap. All the missing features (for users and mods), the bugs and what not are because it wasn't built for what Boards was and over the last year or so they've tried to beat it into some sort of facsimile - ironically ending up with the same customised non-standard base that was part of the justification for closing the old site.

Might as well just try and enjoy whatever is left here until it isn't I'm afraid.

Boards.ie: Mike

Morning,

The site went down on Friday afternoon/ evening due to infrastructure work being done on the timeout issue. It was unexpected in this case otherwise Vanilla would have issued a schedule for the downtime.

There is still work that needs to be completed on search returns. A full re-index needs to be done, but the Vanilla team doesn't want to commit to that process until today, Monday. What you'll probably see is that your search will return from older posts (recent items aren't searchable right now). Vanilla are fully aware of that issue and are optimistic about a resolution on Monday when the full team is present. 

I will keep updates posted as I receive them. This issue is almost past us. Thank you all for your patience on this.

Mike.

awec

https://www.boards.ie/discussion/comment/120883273#Comment_120883273

https://www.boards.ie/discussion/comment/120883326#Comment_120883326

Just to clarify on this, Admins don't have access to the boards twitter or facebook. We also don't have any contact with Vanilla.

If there's a planned outage, we will know, but then so will all of you. If it's unplanned, we know as much as you guys do. 😊

_Kaiser_

Back after unscheduled downtime it seems! Is there no change control process with Vanilla? At the very least they should be making customers aware before they take down a site/server?

Ah well.

thesandeman

Search seems to be working though.

JP Liz V1

WEB SERVER IS DOWN The web server is not returning a connection

Neowise

The web server reported a bad gateway error.

some ray IDs.

Ray ID: 7ec71f039fe9dcc7 Ray ID: 7ec71f8cea05dcc7 Ray ID: 7ec7206a1dc9dcc7 Ray ID:7ec720da3aafdcc7 Ray ID: 7ec72176cfaddcc7 Ray ID: 7ec7227319eadcc7 Ray ID: 7ec724549e6ddcc7 Ray ID: 7ec72897ff74dcc7

HeidiHeidi

How many outages is that today? I've lost count!

HeidiHeidi

https://www.boards.ie/discussion/comment/120896319#Comment_120896319

Another one 5 mins after I posted this!

Overheal

I don’t like this cosmetic change. Font on mobile just shrank, reducing readability.

CantGetNoSleep

Whatever change seems to have been made to the UI today looks disastrous.

I can see two immediate problems on mobile. Firstly the menu disappears when you scroll down (so I can't get to my followed forums). The way it displays threads in forums was much better before too (most recent post, read or not etc).

If it ain't broke...break it

Mr Crispy

Has the desktop version gone haywire for anyone else today? The top menu is squashed vertically, the thanks button is squashed horizontally, and threads aren't automatically being marked as read.

StrawbsM

errrrr