My mother does not use the mobile banking app, neither does she use online banking. She rarely uses her debit card card online. Does she need a PSK, and if so, how does she get one ? Thank you.

Hi MunsterM, Thanks for getting in touch with us here today. If your mother does not use the mobile banking app a PSK would be required when using the Visa Debit card online. To request a PSK please contact our customer service team directly on 0818 365 365 or 00353 1 4044000 and our colleagues here will be more than happy to help with this. The team is available from 9am to 5pm Monday to Friday. I hope this helps. Thanks Jen

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PSK

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27-09-2021 12:37pm

#1

MunsterM

Registered Users Posts: 117 ✭✭

Join Date: October 2008

Posts: 89

My mother does not use the mobile banking app, neither does she use online banking. She rarely uses her debit card card online. Does she need a PSK, and if so, how does she get one ?
Thank you.

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#1 27-09-2021 2:07pm
Bank of Ireland: Jennifer

Closed Accounts Posts: 490 ✭✭

Join Date: July 2018

Posts: 488

https://www.boards.ie/discussion/2058210615/psk

Hi MunsterM,
Thanks for getting in touch with us here today. If your mother does not use the mobile banking app a PSK would be required when using the Visa Debit card online. To request a PSK please contact our customer service team directly on 0818 365 365 or 00353 1 4044000 and our colleagues here will be more than happy to help with this. The team is available from 9am to 5pm Monday to Friday.
I hope this helps.
Thanks Jen

0