If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Can I Freeze Card on App & Cost to Replace Debit Card

FGR · 2021-10-28 12:27:37

Hi BOI, Just wondering if there's an option on the app to freeze my debit or credit card if I temporarily misplace it. Also - since the account maintenance charges came in - are the fees to replace your debit card more reasonable than in the past? Thanks.

Options

28-10-2021 1:27pm

#1

FGR

Registered Users Posts: 2,454 ✭✭✭

Join Date: September 2004

Posts: 2249

Hi BOI,
Just wondering if there's an option on the app to freeze my debit or credit card if I temporarily misplace it. Also - since the account maintenance charges came in - are the fees to replace your debit card more reasonable than in the past?
Thanks.

0

Comments

Options
#2 29-10-2021 9:39am
Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

https://www.boards.ie/discussion/2058215262/can-i-freeze-card-on-app-cost-to-replace-debit-card

Hi there, thanks for getting in touch today.
If you temporarily misplace your card we would always ask you to call our ROI freephone 18000946764 Team are available 24/7 to you. Advisor can check account and take any necessary action.
There is no card replacement charges for lost or replacement or renewal.
Many thanks
Alison

1