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LG CX OLED issue

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  • 19-11-2021 12:26am
    #1
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭


    Had my LG CX OLED since April this year and today this happens. Basically a black or sometimes red vertical line the full height of the screen. Noticeable on any light background. Happens on all inputs (tried sky, xbox, pc), on built in apps (netflix) and even when you run the screen test in the support menu. Did the usual thing people have done with same issue like unplugging and leaving for a few hours, factory reset, and even ran the pixel refresh manually. No use. Have emailed Harvey Normans today and given the details. TV has a five year warranty and it would seems the CX is no longer sold (replaced by C1). Hoping it will be a fairly straight forward process and they will either replace it or repair it for a perfect set. Has anyone had experience getting LG's repaired ?

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    #2
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭Flaccus


    Turns out my hdmi splitter box I was using went bad. Cables plugged into each port directly no issues with screen.



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