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Description of transactions

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  • 22-11-2021 11:27am
    #1
    StarBright01
    Registered Users Posts: 731 ✭✭✭


    Hi- is there any plan on improving the description of transactions in online banking? Sometimes they are hard to decipher /too cryptic. I know other banks have worked on improving it.

    ive two transactions from ROI ecomm can you tell me what that is?



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    #2
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    https://www.boards.ie/discussion/2058219117/description-of-transactions

    Hi,

    Thanks for getting in touch with us here.

    We appreciate you taking the time to share your feedback in relation to the description of transactions. We are always working to improve our services for our customers. I will be sure to share this with the relevant department.

    You can query a transaction by logging into the app, select services and then send us a message option. One of my colleagues will be happy to help.

    For security reasons, we do not have account access here.

    Thanks, Megan



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