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Application for current account

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  • 25-11-2021 7:02pm
    #1
    Dudley Smith
    Registered Users Posts: 41 ✭


    My wife and I applied for a Bank of Ireland current account on the 5th of November but have had no communication since receiving the application received/do not reply email. We would be grateful if this could be looked into.

    Best regards



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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058219747/application-for-current-account

    Hi there,

    Thanks for checking in with us here.

    Updates are generally sent to the email address on the application. With a joint application each party to the account should be receiving the update by email.

    You can certainly check up on this with the Team by emailing pca@boi.com the Team will come back to you today with an update.

    Hoping this helps,

    Many thanks

    Alison



  • Options
    #3
    Dudley Smith
    Registered Users Posts: 41 ✭Dudley Smith


    Many thanks



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    #4
    Darthrenx
    Registered Users Posts: 1 ✭Darthrenx


    Hello, just checking if everything is okay with the application of my current account made on the 26.11.2021. I have not got a txt yet with the IBAN number? The Email I got said "next contact from us will be a text confirming your IBAN for the new account. This should happen within one working day. Do you need any help?



  • Options
    #5
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there.

    Thanks for getting in touch with us.

    Once an application is successful the BIC and IBAN are sent by text but this generally takes 3-5 working days.

    If you haven't received the text by this time frame you can contact the team at PCA@boi.com or call my colleagues in the account opening team on 1890354454 between 9am to 5pm Monday to Friday for an update.

    Thanks

    Declan

    .



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