3G/4G signal coverage

smuggler.ie

I see someone had run there with CellMapper app - 44047 on the map, but very limited data

mickey_dodger

https://www.boards.ie/discussion/comment/118544133#Comment_118544133

Thanks for that, I will take a look. Still nothing from Eir, but I am not surprised, considering all my previous experience. Looks like I will be complaining to ComReg again.

mickey_dodger

https://www.boards.ie/discussion/comment/118544133#Comment_118544133

Hi Smuggler, I have tried to check 44047 on Cellmapper, but it does not show for me, could you post a screenshot?

I am still pursuing Eir on the WiFi Calling issue, as I reported previously, on 10Nov21 I was told by Eir that they had a priority 1 case open to resolve the issue, 3 months later and they still maintain that they are "working on the issue". I have asked for more information on the reason for delay in fixing but Eir will not provide this, neither will they give an estimated time to fix. Just incredible that a telecom company behaves in this way in the 21st century. I have had to go back to ComReg and reopen the complaint, which prompted a call a few days later from an Eir complaints supervisor who just gave me the same line of bull***t that they have been giving me since 10Nov. This guy promised to escalate the issue and get back to me, but he is the same guy whom I spoke to on 16Dec, at that time he promised faithfully to pursue the issue, but I never heard from him again until I reopened the ComReg complaint. His actual words on 16Dec were "I am a supervisor in the Eir complaints department and I promise you I will pursue this issue to try and get a resolution". Yesterday he made the same promise and I reckon Satan will be driving a snowplough in hell before this guy calls me back.

I have also queried why the mobile signal from antenna 44047 does not work in the Western part of Spiddal, while it works in every other direction, North, South and East, but I just get more bull***t. The only thing Eir does is to offer you €50 off your next bill, which I took because it's better than nothing, and doing nothing is what Eir specialises in. I don't want €50, I just want a service that works.

For anyone who is wondering why I do not leave Eir and go to another provider, the answer is simply that the other providers are by and large as incompetent and completely uncaring as the good folks at Eir. Realistically anyway, my choice is between Eir and Vodafone and my neighbour has already lived in Vodafone hell for a while and does not recommend me to try it. The antenna 44047 in Spiddal is shared by all the providers, so switching will not help.

If there is anyone in the Western Spiddal area (and further West out to Inverin) who reads this, can you please assist :

(1) Can someone with mobile provider Vodafone confirm whether WiFi Calling works for reception of text messages? [at the moment only Eir and Vodafone provide WiFi Calling as an option, you need to enable it in your phone]

(2) Contact your provider fault line and tell them you get no signal even though you are living with range of the antenna in Spiddal (you should get a usable signal up to 2 or 3 kilometers from the centre of Spiddal) Note this applies to folks on the Western side of Spiddal. If you are with Eir then also complain the reception of text messages (SMS messages) does not work with WiFi Calling. If you are with Vodafone, can you let me know if text receiving works with Vodafone WiFi Calling and if not report it to Vodafone helpdesk.

(3) I hope that your provider fixes the mobile signal issue, but I wouldn't count on it. If they do not provide a fix, then follow your providers complaint process to open a complaint (this is Eir complaint process and there is a tab to log a complaint https://www.eir.ie/complaints/). You need to allow your provider some time to resolve your complaint (for Eir it is 10 days) and when they fail to resolve it you can then log a complaint with ComReg by calling 01 804 9668.

The more people who complain about this and also log a complaint with ComReg, there is more chance that this will be fixed. The same goes for anyone who is with Eir and relies on WiFi Calling because of no mobile signal, complain about it to ComReg and put pressure on Eir to fix this. I'm not sure about Vodafone, does text receiving on WiFi Calling work?

smuggler.ie

https://www.boards.ie/discussion/comment/118566248#Comment_118566248

Here you go.

The reason you dont see it is , as i mentioned - limited data. To be able to see - enable low accuracy on "general>filters" .

44047 is not shared to other providers, its solely Eir. Mast would be, but it would contain multiple "blades" and would have differnt ID's. G maps images are potentially dated and futhermore, from any angle i have tried, i could not see any "blade", let alone mast/tower there. Could you take few pictures and post here?

I could recognize few microwave look-a-like units, but for what its worth might be some local business setup, who knows.

If you install app and do good few circles 2-5 km radius around town, you will be able to upload more data, providing 44047 come to radar there, or elsewhere.

Longer you run it, further you drive - more data, more presission. I had cell registering 50 km distance at the beggining, till eventually it settled 10km away.

mickey_dodger

https://www.boards.ie/discussion/comment/118566725#Comment_118566725

The location is wrong, take a look here... https://siteviewer.comreg.ie/#explore

use the search field in upper LHS, type 4047

smuggler.ie

https://www.boards.ie/discussion/comment/118567169#Comment_118567169

I've seen it , but who am i to say that its still there or not. Take pictures, post.

It took ~2 years for comreg to remove mark from the map in my area after mast(actually antennas mounted on town water tank) was decommissioned(ceased serving) and eventually taken down.

And yes of course, current location of 44047 on cellmapper is way off - as expected(low accuracy!) . It was first&last "seen" on 11Jan2022, never before/never again.

Want to find out more - install and map yourself. From Pooreen, semicircle to north and down to Park Lodge.

smuggler.ie

BTW, comreg are updating something there, Eir to follow

Site 4047 03Dec2021 (see post #6) vs now

Prepare, 5G coming 😉

KildareP

@mickey_dodger Vodafone WiFi calling does not support SMS, no. This was similarly the case until recently over on Vodafone UK but what Vodafone UK does is no solid indication of what Vodafone Ireland might do - the Sure Signal platform Vodafone Ireland got here was a severely cut down version of what Vodafone UK got for example.

Three Ireland doesn't offer WiFi Calling (or VoLTE) at all, although they do have an IMS in place so there's no major technical inability to do so, bar I suspect, how their network was constructed down through the years using different vendors for each of the 2G, 3G, 4G and 5G deployments.

mickey_dodger

https://www.boards.ie/discussion/comment/118568771#Comment_118568771

5G is available on Eir since about the beginning of 2022.

This photo shows the site 4047 from a roughly Southern viewpoint, the windows and roof you can see are the 2nd floor of a house, to give an idea of the height of the installation. I suspect that this is the main issue, the antennae are not sufficiently high, but I am no expert.

mickey_dodger

https://www.boards.ie/discussion/comment/118569419#Comment_118569419

Thank you for that information.

According to https://n.vodafone.ie/network/wi-fi-calling.html Vodafone WiFi Calling supports both calls and texts, so are you saying that the text function is "broken" at the moment, as it is on Eir?

KildareP

https://www.boards.ie/discussion/comment/118570375#Comment_118570375

On this page: https://n.vodafone.ie/support/bill-pay-hub/bill-pay/wi-fi-calling.html

Can I send a text message over Wi-Fi? / No, text messages cannot be sent or received over Wi-Fi Calling.

I can confirm SMS does NOT work on either an iPhone 11 or a Pixel 4a 5g on WiFi Calling. Calls work fine.

mickey_dodger

https://www.boards.ie/discussion/comment/118570780#Comment_118570780

Thanks KildareP, so misinformation on the Vodafone website that I found. Text definitely not possible with WiFi Calling on Vodafone, but it should work on the Eir network except that text receipt is broken and Eir have not fixed in getting on for 14 weeks now.

smuggler.ie

https://www.boards.ie/discussion/comment/118570356#Comment_118570356

I see. gmaps has nothing on that same roof (img from 2010 does not help).

Possibility that signal just skimming above your location? B20 should have that covered i guess, providing there is blade that facing your direction and its functional.

Any luck with cellmapper?

Terrain - see for yourself, https://www.scadacore.com/tools/rf-path/rf-line-of-sight/

mickey_dodger

https://www.boards.ie/discussion/comment/118575130#Comment_118575130

Thanks for that info, regarding terrain the website states it is for long distance mapping and does not take into account intervening buildings..etc.., I am only 500m away, I don't believe it is a line of sight issue. However, there are some tall trees in between and that is probably the problem, the antenna is not high enough to clear those trees. A repeater with it's receiving antenna up high would most likely be the best way to resolve my issue, but the ComReg approved ones are €600+ and I am reluctant to go with the cheaper ones that are advertised on eBay, Alibaba..etc.. as on investigation I find a lot of people complaining that they do not work.

smuggler.ie

Multicell sites, and you can see it on CellMapper, have multiple sectors with different Cell_ID's. With current data on CM, there is only one Cell_ID registered east direction for this eNB.

This not to say there is only one, but there is no data to confirm or deny that.

mickey_dodger

https://www.boards.ie/discussion/comment/118577208#Comment_118577208

Eir told me in the past that there was a West facing antenna, their mobile tech team had found remotely, that the West facing antenna was damaged, they later told me it was storm damage and was fixed, but made no difference in my case.

smuggler.ie

So they said...

ED E

Cellmapper wont map 5G cells on most phones. Just points trails.

Height should't really matter at that range. Many cells are quite low nowadays as you want capacity not mega coverage.

Very little data on 44047 or nB 6417 mapped. If you want real info Mickey do a few loops around it with Cellmapper running (screen on with some phones, needs permanent GPS permission. Only like 10 points per RAT right now.

BTW. It looks like you tried to map from your living room. That or somebody near you has a cellular repeater. If that was you I'd do some real mapping to not dox yourself.