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Not getting messages to my security device and

Addle · 2021-12-16 15:22:41

I'm Not getting messages to my security device and transactions aren’t showing up under ‘waiting for approval’ in my app. Its making it very difficult to pay for stuff online. how can this issue be rectified?

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16-12-2021 4:22pm

#1

Addle

Registered Users Posts: 4,812 ✭✭✭

Join Date: March 2013

Posts: 4576

I'm Not getting messages to my security device and transactions aren’t showing up under ‘waiting for approval’ in my app.
Its making it very difficult to pay for stuff online.
how can this issue be rectified?

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#2 17-12-2021 11:57am
Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

https://www.boards.ie/discussion/2058223142/not-getting-messages-to-my-security-device-and

Hi there,
Thanks for checking in with us here.
Sorry to see the approval notification is not reaching your device.
We have some direction and information here that may help - https://www.bankofireland.com/sca/#panel3
If the above link does not resolve, please send us in a private message and we can assist you further.
Many thanks,
Alison.

1