Eir 5G, but account says 4G?
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21-01-2022 9:13pm#1
So I signed up with Eir last week for the 5G €45pm "no limits" plan, but my account seems to be confused (see the image below).
Is this just Eir not updating their website, and using the old code from 4G packages?
Does everybody's 5G account look like this?
I do have a 5G signal, and I got sent the new 5G CPE Pro 3 router (that doesn't even seem to be out yet!), but it doesn't have a way to isolate 4G and 5G signals, so I don't even know which I'm using at any time. Both have 4G and 5G have 4/5 bars on the router, but I'm hoping a future update will give the ability to separate them like you can with 2G and 3G.
I get speeds from around 20-80Mbps.
Much better than my old Three 4G package which ranged from 1-15Mbps.
I'm just hoping that I don't start getting charged when I hit 387.097GB!
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Yes, I logged into the router, (I mention this around the middle of the OP). But the only mention of 4G and 5G is on the router home page (see below). There's literally nothing else in the router settings regarding 5G, no way to change between 4G and 5G, or no way to even know which one you're using.
So, technically I could be using 4G all the time, even though there's a 5G signal there.. But still paying for a 5G contract.
Even when I go into AI Life app there's no way to distinguish between 4G and 5G, even though the other providers do let you know which one you're on.
I didn't know that they could bundle them in together, into the same "antenna infrastructure", as you say. I thought it would be massively different because 5G is so short ranged compared to previous generations. But if this is the case I suppose it would make sense.
But if anything, I would have thought they'd bundle 5G in with the landline network, and just stick 5G antennas on telephone poles.
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Could you see settings outlined, my B818 does not support 5G, but allow me to force 4G or 3G explicitly. Would expect your to be able 5G, however, as The Cush said....
In any way, refer to T&C's - almost certain you will find line reading "5G providing available" and "99% coverage for 4G in other cases."
So far, from what i read and experienced, 5G is marketing gimmick at the moment and seam you overpay. Same we had with 4G years ago.
Please consider that with previous provider you potentially were using different router(make/model?) and LTE CAT was lower than current. This could have significant influence to your speed now with Eir vs Three on old device. You could be surprised.
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No, that's greyed out for me..
The overly suspicious part of my brain keeps insisting that Eir have done this intentionally so that customers can't check the speeds of 4G and 5G directly. But it could just be the NSA architecture.
Yea, I'd like to be able to do this alright, but I haven't been able to find a way to separate the networks.
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Mhh, setting unavailable you say..., have a feeling this could well be Eir firmware restriction - setting disabled, but functionality still there behind the scenes.
Should be easy to check and perhaps overcome. See LTE H-Monitor This will/should allow you to control router bands and frequency .
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Yea, it does sound like an issue with the router alright. My previous 3Ireland 4G router was like this too, I'd have to restart it a few times a day, or a week, as it would drop down to about 1-2Mbps. But I don't know if it was connecting to a bad antenna, or if it was overheating, or glitching, etc.
From what i experienced, speed drop when router switch band it is connected to - B20(worse) vs B3 vs B1. But to me it happens rare, mainly after phone calls during which router drops to 3G. Mostly it restores 4G on "right" band, but sometimes i have to force it into B3
You will be able to monitor this with LTE H-Monitor or
view-source:http://routerIPhere/api/device/signalin the browser(you have to be signed in to router on another tab)
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Me calling 5G gimmick is due to - it does not provide services to the degree it suppose to by its definition and, most, it is advertised. They compare it to fiber , but you have your results of real life, don't you. My skepticism grew gradually as more i learned about it as it is now. 5G certainly goes toward better and eventually we all be more or less happy with it.
LTE HM is tool with some limitations, especially free version. It does allow you to overcome certain restrictions introduced by ISP (why? good question...) but as you will find in the manual it does not store settings on free version. Router will follow its protocols build in(and i am not sure what it is) - LTE HM (paid) can monitor it and re-apply settings that you choose @ intervals.
Its not ultimate can-all/do-all - use it as-is , different tools might be available, let us know if you get one.
After all, it all depend on masts/cells/bands available in your reach. As you on mobile broadband route, no harm to see Midband forum for more info, tips and tricks.
Not familiar with your router, 5G CPE Pro 3 is fancy name, actual model behind is H138-380, from your screenshot seam similar to B818-xxx or H122-xxx line interface. It has 4G CAT19 - good.
However it does not have external antenna ports - no chance to improve your signal reception. Only option to move it around and see if "better" spot available.
Signal bars on the router (and even in LTE HM) is set by firmware/software - it could show you 7 if they wanted to. Signal is defined by dB not by "bars". Speed will depend on dB and combination of several other factors:
RSRQ -11.0dB
RSRP -103dBm
RSSI -87dBm
SINR -10dB
These are mine and they are fair/bad, but they give me this at the moment (congestion time ?), in the morning and during business hours i have ~100/20 - good enough for this setup (one user, one device)
This is second setup - not great either. Multiple users, 12 devices now(phones, tablets, TV's, PC's). Off peak it goes up to ~200/50.
RSRQ -9.0dB
RSRP -91dBm
RSSI -69dBm
SINR -5dB
Both now, both 4G, same routers, nearly same antennas. Both not on Eir. DIFFERENT masts - 7.5km and 4 km away - you can guess which is which.
Compare to your stats, speed https://www.nperf.com/en/ and let me know - do you care about 5G tag presence more than about speed you can get?
I guess you wont, as long speed is satisfactory to your needs. Once 5G helps - great.
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Mine is a bit poor right now (see below) but this is at 9:30pm. Although compared to when I was with 3 it's worlds better. With 3 it would drop to 1-2Mbps between 9:30 and midnight.
For some reason I usually get the best speeds with my phone (with Wifi 6), maybe 80-100Mbps, but my PC usually caps out around 50-60Mbps (off peak). Even though I'm using an ethernet cable, but I can get high speeds transferring from phone to PC (400Mbps), so it's not a dodgy cable or anything.
Probably just have to dig around in the Realtek controller settings or something.
But yea, I'm happy enough with the speeds really, once I can watch a video without it lagging I'm happy enough!
This is my current speed check:
RSRQ -13.0dB
RSRP -102dBm
RSSI -71dBm
SINR 2dB
Masts are only 2 and 3 km away, but there're some trees and hills in the way.
Post edited by smartarsery on0 -
I’ve had eir 4G BB for over a year and for the most part it’s been great. Off-peak its 120/10, during the day drops to 75/8 or so. See below
I have line-of-sight to the mast, it’s about 700m away from our house.
Eir is the only operator with 5g near us.
I tried the 5g device and it was occasionally better (the 5G light was on but seemed only randomly to really get 5G, registering 300/30) but mostly worse (like 30/5) vs the 4g service. The big issue was that it seemed to have major latency issues as it switched from 4g-5g which since I spend a lot of time on video calls as I work from home was a big problem. So I have cancelled it and will stay with 4g for now.
Also it seems strange that the device they supply has no antenna ports. There’s a UK company (search router mods) which can adapt the device to have SMA sockets added so you can use external antennas. I might go back and explore than option in a while, but I’d need someone to fit the antennas to my roof. The suppliers I called only install their own antennas whereas I’d be looking to purchase something specifically. Has anyone used an installer (Dublin area) who would let you use your own equipment?
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