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Dreadful business customer service

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  • 01-02-2022 12:46pm
    #1
    BOIbusinesscustomer
    Registered Users Posts: 1 ✭


    Been on hold on the Business line for 45 minutes and counting.

    Why doesn't the Bank answer its phone???



Comments

  • Options
    #2
    silver2020
    Registered Users Posts: 2,045 ✭✭✭silver2020


    Do you not have a business manager who you can call directly?

    I have mobile for my account manager. Fairly standard imo.



  • Options
    #3
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there

    Sorry to hear you are experiencing a long wait time contacting the team today.

    Our colleagues are currently dealing with a high call volume of calls and we will continue doing our best to answer your call as soon as possible. We appreciate your patience and apologise for any inconvenience.

    Thanks

    Declan



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