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IE Internal Report on Cork/Dublin Train Failure

  • 06-02-2022 3:03pm
    #1
    Jamie2k9
    Registered Users, Registered Users 2 Posts: 10,744 ✭✭✭✭


    Journall have a story on an internal report by IE into  12.25pm Cork-Dublin failure a few weeks ago.


    IRISH RAIL SAID they needed to draw up a new policy that put the emphasis on “customer response” rather than worrying about train rescues after two engine failures caused major delays on an inter-city service.

    Stranded passengers ended up being moved onto a packed service, which sparked a wave of complaints on social media, before finally arriving at their destination in Dublin around five hours late.

    An internal report said lessons needed to be learned about the prioritisation of customers instead of putting the emphasis on the rescue of broken-down trains.


    Full Article:

    https://www.thejournal.ie/irish-rail-engine-failures-5675201-Feb2022/


    My view based on the info in the article they have completely missed the major issue.

    It was around 3.5 hours before a rescue locomotive even arrived. Earlier Cork-Dublin or any train could have enabled the transfer of passengers. Catering onboard coundn't handle such demand for free food/drink.

    If an ICR had a "catastrophic event" there s no way passengers could have been kept onboard this long.

    Over the years very few lessons learend from failsures have been taken forward. I am not sure anything will change when the next major failure happens.



Comments

  • #2
    whisky_galore
    Registered Users, Registered Users 2 Posts: 16,489 ✭✭✭✭whisky_galore


    It failed a mile short of the station. How do you propose transferring passengers from one train to the other safely?



  • #3
    Jamie2k9
    Registered Users, Registered Users 2 Posts: 10,744 ✭✭✭✭Jamie2k9


    https://www.boards.ie/discussion/comment/118592031#Comment_118592031

    Bring the train alongside and open one door, put wheelchair ramp accross (all trains carry them). Its what they had to do in the end...

    Transfers between trains is not something new on the railways and only requires a few staff members, they have also moved passengers from ICR to ICR on single lines by having passengers exit the train and walk to next one.

    IE have emergancy response teams who can be called upon so there is sufficent staff to faciliate transfers.



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