Health Insurance Question

galtsdrift

Elderly Relative with a pre-existing condition who was being monitored in a public hospital took a turn, went to the GP and was referred to a private hospital. Previous insurance did not cover this hospital but the new policy does. GP refers her and she goes to the new hospital. They keep the elderly relative in and is running all sorts of tests, scan, and checks, both on the pre-existing problem and on new areas which may or may not be linked. The private hospital is in constant contact with the public hospital consultant and could be coordinating surgery between them.

Is this elderly relative blissfully unaware of an ever-mounting bill or do they have to be advised of mounting costs in advance? Does the new policy, over 1-year-old, and no waiting time, cover anything if the current problems are deemed to be connected to the original benign tumour that has suddenly accelerated into something far more serious and is now impacting many other areas.

Could or would the hospital be getting the confused elderly relative to be signing stuff thinking they are ok to pay any mounting costs are does things need to be agreed in advance.

Is there a way I can step in and ask these questions on behalf of concerned family overseas?

AnRothar

What does their policy wording say?