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Emails to Business Advisor being blocked

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  • 21-02-2022 6:00pm
    #1
    munchkin_utd
    Registered Users Posts: 7,882 ✭✭✭


    Hi,

    I tried contacting our business advisor with whom we dealt to set up our account to answer a couple of questions but the email is failing to deliver with the message ,

    "Your message to xxx.xxx@boi.com couldn't be delivered. Security or policy settings at boi.com have rejected your message."

    Have the email settings been set to super strict or would that maybe mean that the person no longer works in BOI ?

    I would have asked the call desk but after 10 minutes on hold I gave up.

    Thanks in advance.



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    #2
    munchkin_utd
    Registered Users Posts: 7,882 ✭✭✭munchkin_utd


    in case it helps, further down in the mail its says :

     Recipient address rejected: Access denied



  • Options
    #3
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for your post here on Boards.ie.

    In this case you would need to contact our Business Advisors Team directly on 0818200348 and one of my colleagues would certainly be able to assist you further.

    The team are available from Monday- Friday, 9am- 5pm. Please be assured that an advisor will take your call as soon as they are available.

    Thanks, Eve



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