App updated, need to re-regester

Dank Janniels · 2022-04-06 16:25:23

Was on phone, "updating" came up on screen. When I logged in it said to re regester device. Put in ID but says incorrect. I try the ID retrieval option by texting user to 50365 but never get a reply Assiatance please?

06-04-2022 04:25PM

#1

Dank Janniels

Registered Users, Registered Users 2 Posts: 698 ✭✭✭

Join Date: October 2017

Posts: 680

Was on phone, "updating" came up on screen. When I logged in it said to re regester device.
Put in ID but says incorrect. I try the ID retrieval option by texting user to 50365 but never get a reply
Assiatance please?

0

Comments

#2 07-04-2022 08:16AM

Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

https://www.boards.ie/discussion/2058240561/app-updated-need-to-re-regester

Good morning,
Thank you for getting in touch with us here on Boards.ie.
I am sorry to hear this. For the best help with your query, please see this link to our Live Chat. One of my colleagues will be happy to help. Alternatively, you can contact our customer service team on 0818365365.
Live Chat: www.boi.com/chat
I hope this helps!
Thanks, Megan

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