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Changed from GoMo to 3

eprndrgst · 2022-04-24 15:13:55

Hi, I switched from GoMo to three last week and my number still has not ported. My bill with GoMo was a multi user and the second number has ported over but not mine. I’ve contacted both GoMo and three for help but haven’t got very far. Three keep telling me to wait 48/72 hrs, that there is a technical error with my…

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24-04-2022 4:13pm

#1

eprndrgst

Registered Users Posts: 54 ✭✭

Join Date: January 2019

Posts: 50

Hi,
I switched from GoMo to three last week and my number still has not ported.
My bill with GoMo was a multi user and the second number has ported over but not mine. I’ve contacted both GoMo and three for help but haven’t got very far. Three keep telling me to wait 48/72 hrs, that there is a technical error with my number.
Can I do anything to speed up this process or am I at the mercy of 3?

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#2 25-04-2022 11:58am
KildareP

Registered Users Posts: 1,488 ✭✭✭

Join Date: April 2018

Posts: 1485

Ask them to resubmit the port but your GoMo account is now a single line account as opposed to a multiline.

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#3 25-04-2022 3:58pm
eprndrgst

Registered Users Posts: 54 ✭✭

Join Date: January 2019

Posts: 50

https://www.boards.ie/discussion/comment/118973354#Comment_118973354

Thanks so much. Will try this now.

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