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Useless app for poor sighted

theloniusplonk · 2022-04-29 22:01:07

My eyesight is bad and the iPad app is unscalable. Hence I have to ask a neighbour to log in for me – not a secure thing to do. I can use Boards.ie web site because it is scalable. I have complained about this before and always get the same answer ‘I will pass it on’ and nothing happens

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29-04-2022 11:01pm

#1

theloniusplonk

Registered Users Posts: 15 ✭

Join Date: March 2015

Posts: 11

My eyesight is bad and the iPad app is unscalable. Hence I have to ask a neighbour to log in for me – not a secure thing to do. I can use Boards.ie web site because it is scalable.
I have complained about this before and always get the same answer ‘I will pass it on’ and nothing happens

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#2 30-04-2022 1:01pm
Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

https://www.boards.ie/discussion/2058243822/useless-app-for-poor-sighted

Hi there,
Thanks for your post and sorry to hear you're having difficulty using the app.
We'd suggest switching on Accessibility settings on your device and use either Zoom or Voiceover.
Thanks,
Tara

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#3 06-05-2022 2:37pm
theloniusplonk

Registered Users Posts: 15 ✭

Join Date: March 2015

Posts: 11

Thank you Tara. I have appreciated that you have replied and have been endeavouring to use these accessories ever since but really it is too much for me. I have given up for now but will try again in a couple of weeks.

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