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Online Banking

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  • 01-05-2022 10:40am
    #1
    Nightshad3
    Registered Users Posts: 68 ✭✭


    Is there any way of doing online banking with BOI without a smartphone?



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    #2
    petronius
    Registered Users Posts: 849 ✭✭✭petronius


    This really annoys me, an elderly relative, whose eyesight would not be as good as it was, while they can use a computer to do their banking, doest have a smartphone, and no desire to get one. They also cant go to their branch (if it was still there!), which is a scandal, I know it is for security reasons but it should note be forcing you to use a phone, and should have alternatives.

    Even myself I hate some services that require phone authentication frequently since signal is very weak where I am at times and a landline or fixed ethernet connection is what you have to use



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    #3
    Nightshad3
    Registered Users Posts: 68 ✭✭Nightshad3


    I know AIB have a card reader for authentication, do BOI have anything similar?



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    #4
    maestroamado
    Registered Users Posts: 4,426 ✭✭✭maestroamado


    https://www.boards.ie/discussion/2058244002/online-banking

    I think they all do... i was doing on-line banking way before i got smartphone...



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    #5
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    https://www.boards.ie/discussion/2058244002/online-banking

    Hi Nightshad3,

    Thanks for your post.

    Regulations have been introduced to help fight fraud and make you more secure online. When you access online banking now, you will need to use a Security Device. This can be a smart phone/tablet or a PSK (Physical Security Key). We do recommend using a smart phone or tablet as its easier, faster and you'll most likely always have this to hand.

    You can find more information on PSK here and customers who do not have a smart phone or tablet can request one by contacting us on 0818365365.

    Thanks

    Tara



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