If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Unable to send query through website or app

Cianos · 2022-05-17 08:56:17

I'm trying to send a message to BOI support via the app (I also tried the website). In the message I've pasted in a reply I received from support as the response has not solved my problem. However each time I hit Send, it hits me with an error screen saying; --- The requested URL was rejected. Please consult with your…

Options

17-05-2022 9:56am

#1

Cianos

Registered Users Posts: 4,850 ✭✭✭

Join Date: December 2004

Posts: 4039

I'm trying to send a message to BOI support via the app (I also tried the website). In the message I've pasted in a reply I received from support as the response has not solved my problem.
However each time I hit Send, it hits me with an error screen saying;
---
The requested URL was rejected. Please consult with your administrator.
Your support ID is: xxxxxxxxxxxxxxxx (redacted)
---
Can someone please advise

Thanks

0

Comments

Options
#2 17-05-2022 10:32am
Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

Hi there,
Thanks for getting in touch with us here.
Can you please type in the reply rather than copying and pasting it and let us know if this resolves the issue for you?
Our live chat team team is also available on the below link if you would like to get in touch to resolve your query.
Ways to Contact Us - Contact Information for Bank of Ireland
Thanks,
Declan

0