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QR code prompt

lukin · 2022-05-24 14:54:02

I got a new Galaxy s20 FE today and on setup it is asking for a QR Code and I can't get past it. I bought it from the Three online store and it came in the post today. There is no QR code on the packaging. I tried the QR Code that is from my wireless network but it rejected that. I could ring three but I'd be on the phone…

24-05-2022 3:54pm

#1

lukin

Registered Users, Registered Users 2 Posts: 4,074 ✭✭✭

Join Date: February 2002

Posts: 3603

I got a new Galaxy s20 FE today and on setup it is asking for a QR Code and I can't get past it. I bought it from the Three online store and it came in the post today. There is no QR code on the packaging. I tried the QR Code that is from my wireless network but it rejected that. I could ring three but I'd be on the phone all day. Any help would be great, thanks.

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#2 24-05-2022 9:53pm

lukin

Registered Users, Registered Users 2 Posts: 4,074 ✭✭✭

Join Date: February 2002

Posts: 3603

I am OK now. It was going through the list of languages after booting up for the first time and I assumed you could scroll through the list to get to the language I wanted. But you can't, you have to wait and let it go through the list. When I touched the screen while it was going through the list it went to that QR code prompt. Once I left it alone and let it go through all the languages itself and waited until "English" appeared and then selected "start" it then went through the setup steps.

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